I bought two tickets to the Yankees/Pirates Spring Training game. I got the usual confirmation from Stub Hub with instructions to print. When I went to print the tickets I was returned to the home page and it said my Phone Is My Ticket. I'm not having much luck with that and I am confused. Can someone help? As far as I can see I did not get a confirmation or link with the team or venue.
Hey @Bucco! When attending a New York Yankees game, they only accept mobile tickets so you must present your barcode from your phone. I will reach out to you via private message momentarily to take a look at your order.
So after a couple hours searching I reach Tech Support at Stub Hub. They noted that others were experiencing the same issue I was and thought it might be a compatibility issue between my iPhone operating system and the app.Dave was able to make a suggestion that worked out well. I deleted the Stub Hub app, then reloaded it. Next I restarted my phone and voila, my tickets were available. Given that mobile is the direction the teams seem to be going, I'm glad I did not wait until I was at the turnstile to check. Thanks to all who gave advice. All the best! Paul