cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New User

Cancelled Ticket - Refunds

I purchased Elton John tickets through StubHub.  The event was postponed.  But, no date has been announced.  If the event is cancelled, I understand refunds will be issued.  I assume the venue will issue the refund to the original ticket purchaser at facevalue. 

 

But, what about the secondary buyer (me) who purchased through Stubhub?  I paid a premium to the original buyer.  Will I recieve the full refund for what I paid? (Facevalue+premium+stubhub transaction fee)

 

Thanks,

 

PH

1 REPLY 1
Highlighted
Moderator

Re: Cancelled Ticket - Refunds

Hey there, @CirrusFlyer. Elton John is still marked as postponed on the primary - https://simmonsbankarena.com/concerts-shows/elton-john-farewell-yellow-brick-road-tour/. Until we have information to confirm otherwise, we will be following or normal postponed event policy - http://stubhub.custhelp.com/app/answers/answer_view/a_id/85/categoryRecordID/RN_CATEGORY_424/categor.... Compensation will not be issued for an event that will take place at a later date. 

Reply
Loading...