Cannot view Tickets

[rhobgood]

Purchased tickets this morning for an event next week.  The order has processed but I continue to see an error message when trying to view my ticket on the app.  

[TeamStubHub]

We'd be happy to look into this for you. So we can review your account, can you please verify the email address and zip/postal code on file?

[rhobgood]

I also ordered a parking pass and am able to view that through the app.

[TeamStubHub]

So we can dig into this deeper, can you please verify the email address and zip/postal code on your account?

[rhobgood]

rhobgood@alumni.unc.edu

28374

[TeamStubHub]

Thank you! Since you were not able to view your tickets from the mobile app, we have emailed the tickets to you! 

[soybeanguy]

I am trying to view my tickets I have the access code but where do I enter it????