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New User

Direct solicitation from a StubHub employee

I recently received a voicemail and an email (within a few minutes of each other) from a StubHub employee offering assistance for an upcoming concert I was searching for. 


I am not the busiest StubHub user, so this is the first time I have received an offer of direct assistance.


is this common, or a scam? 


Re: Direct solicitation from a StubHub employee

@pmac Hello! Thank you for reaching out to us! We do have an outbound sales team who will reach out to customers to offer discounts or help with purchasing tickets. It is always a good thing just to make sure though. I'll send you a PM to get some additional info from you so I can verify that for you. Thanks!