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EstebanGuerra
New User

Having Trouble Adding Ticket to Apple Wallet

Hello - I have purchased two tickets and I have them visable on StubHub. When I go to the get tickets icon, I'm sent to a page where I see a preview of my two tickets where I can add to Apple Wallet via the icon. Once I click that, it gives me a page with a bunch of random letters and stuff, looks like encryption or something, so I cannot add to my Apple Wallet. There's another icon that reads get tickets where it takes me to a pdf with the QR codes, but I am under the impression I need the apple wallet tickets to get in. The event is this weekend, so I wonder if the apple tickets aren't ready yet. Anyone else had this problem?

3 REPLIES 3
Tradingtiger
New User

Re: Having Trouble Adding Ticket to Apple Wallet

Same problem, came here looking for the answer...
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Tradingtiger
New User

Re: Having Trouble Adding Ticket to Apple Wallet

I went to the stubhub website on my phone, instead of using the app, and I was able to add my tickets to my wallet.
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Kelvinrguez31
Rookie

Re: Having Trouble Adding Ticket to Apple Wallet

I can’t see my tickets too how can I see it ?
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