To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device.
2. To view and scan your tickets on event day, use your phone to sign in to your Ticketmaster, team, or venue account.
Need to transfer/send a ticket to a friend? Check out our helpful thread on this subject here.
Still need help accessing your mobile transfer tickets? Let us know in the thread below! Either one of your fellow fans or one of our Moderators will help you out!
Hey @Bpoole5591! Sorry to hear about the poor experience! In most cases, the primary won't release the tickets to transfer until 48 hours prior to the event to help reduce ticket fraudulence. There is no need to worry though, you are always covered under the FanProtect Guarantee and if the tickets are not delivered by the delivery date, we will go about finding you comparable replacements or your money back. I am more than happy to also review and double check your order for you. I will send you a private message so we discuss further. 😊
I received an email that on March 20 that my tickets were transferred (or would be, by May 17) and I have not received anything (there was no link in the email, and I have not received any additional emails - I checked spam, trash and other inboxes too)
My event is Friday. Help?
Hi! The status of my order is "Tickets transferred" and the Track order says "Ready - Check your email to accept your tickets", however, I did not receive any emails from the seller, ticketmaster, etc. to accept the ticket purchased? I´ve checked the junk folder and all my mailboxes...