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Rookie
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How to get full refund instead of 120% coupon

The Luke Bryan concert I purchased tickets to was cancelled due to Covid 19 and StubHub issued me a 120% coupon but Im not interested in going to another event I would like a full refund, does anyone know how I go about getting a refund? Thank you
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Umpire
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Re: How to get full refund instead of 120% coupon

Depending on what state you live in you may be legally entitled to a refund.
I had a voucher and contacted them, they verified my zip code (Florida) and said I'm legally entitled to full refund and reversed voucher to process refund. (It still says "processing" for refund but at least I'm getting it. 🤷‍♀️)

Here's the list that requires a refund for canceled events.....

▪︎UNITED STATES▪︎
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Illinois
Louisiana
New Jersey
New York
North Carolina
Pennsylvania
South Carolina
Tennessee

▪︎IN CANADA▪︎:
Alberta
British Columbia
Ontario
Quebec
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Highlighted
Rookie
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Re: How to get full refund instead of 120% coupon

Awesome, thanks for the info, I live in Pennsylvania so Ill contact them like you did, thank you.
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