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Lewis Capaldi CANCELLED

I bought resale tickets for Lewis Capaldi in Sheffield O2 for Wednesday 3td December which has now been cancelled.  All the FAQ information I can see suggests buyers are protected and will get a full refund in the event of a cancellation.  I have not been refunded - does this happen automatically or do I need to email StubHub?

Thanks

2 REPLIES 2
Goalie

Re: Lewis Capaldi CANCELLED

Refunds are automatic.  If the event is cancelled you will receive a refund.  If the event is postponed your tickets are good for the new event.  You can either go or resell

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Moderator

Re: Lewis Capaldi CANCELLED

Hey there @Aitchie, Melpik is correct. Once an event is confirmed as cancelled, we will issue refunds to all buyers automatically so please keep an eye out for an email confirming this refund. 

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