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secorsig
New User

Purchased Ryder Cup tickets,

I received a message last week from Stubhub regarding Ryder Cup tickets I purchased and was charged for, but have not yet received. I'm a little confused and could use some clarity. The event has been rescheduled for 2021. I would like to keep those tickets and not worry about buying/selling again. Will they be delivered to me next year in that same time frame and at the original purchase price? Thank you!

9 REPLIES 9
Paul
Moderator

Re: Purchased Ryder Cup tickets,

All great questions! Unless the event itself is canceled, you are still entitled to the tickets you purchased a the price that you paid. In some cases, the tickets are being delayed from the primary but you're still covered by our FanProtect Guarantee to get those tickets in plenty of time to attend the rescheduled date. 🙂

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Tragopan10
Rookie

Re: Purchased Ryder Cup tickets,

I have the same issue. I'm based in the UK and would like to know when I might expect to see the tickets. I believe that I should have received them by now despite the event being delayed for one year?Thanks

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NikkiM
Stubber

Re: Purchased Ryder Cup tickets,

Not necessarily, no. With event postponements, the primary issuers of tickets have withheld majority of their inventory until closer to the new event date. You are likely to receive your tickets closer to the event date and we will notify you via email once they are readily available @Tragopan10.

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Tragopan10
Rookie

Re: Purchased Ryder Cup tickets,

Great! Thanks for your help.

 

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NikkiM
Stubber

Re: Purchased Ryder Cup tickets,

Welcome, @Tragopan10

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Tragopan10
Rookie

Re: Purchased Ryder Cup tickets,

Hi - me again one year later!

Today I've had to make the decison to sell my tickets as being a UK resident it looks unlikely that the US COVID restrictions will be relaxed to allow Brits to travel to the US by September. or if they are it will too late to sell. Pity - I was really looking forwards to this event.

 

I now have a question around the mechanics on how StubHub works on a resale.....

The tickets that I have bought are due to arrive with me in the UK a few days before the event I believe. Now that I have sold them will the original seller still send to me for onward sale to the end - buyer or will I now be by-passed and the tickets flow direct from the original seller to the end buyer? It's a key question as timings look like they will be incredibly tight especially if the tickets have to travel over the Atlantic  - twice!? 

Any thoughts anyone?

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Melpik
Legend

Re: Purchased Ryder Cup tickets,

Hi Tragopan

 

Sorry you have to miss the event but good news that you sold the tickets.  Generally your seller would send the tickets to you and then you would send to your buyer.  You should reach out to the moderator at TeamStubhub and see if they can arrange to have your seller deliver to your buyer.

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Tragopan10
Rookie

Re: Purchased Ryder Cup tickets,

Thanks for thee quick response. I'll reach out today...

 

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covby
Waterboy

Re: Purchased Ryder Cup tickets,

I was notified today that i got ryder cup tickets for 2023, but it said i could not resell them.  Is this true?  I want to resell some.


@NikkiM wrote:

Not necessarily, no. With event postponements, the primary issuers of tickets have withheld majority of their inventory until closer to the new event date. You are likely to receive your tickets closer to the event date and we will notify you via email once they are readily available @Tragopan10.


 

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