I purchased tickets for BTS that was supposed to take place in Chicago. The event was cancelled due to Covid19. How do I get a refund for the tickets and how do I process it? I have not received any e-mails that it was cancelled. The event was supposed to be on June 5, 2020.I could not get a hold of customer service, whenever I called I would get automated service and will hear busy signa
BTS has postponed their entire tour with new dates yet to be announced - https://www.ticketmaster.com/bts-tickets/artist/2110227. Because of this, we will follow our normal postponed event policy - http://stubhub.custhelp.com/app/answers/answer_view/a_id/85/categoryRecordID/RN_CATEGORY_424/categor.... As soon as they have announced new dates, we will be sure to send you an email, @zdurusan.