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liatamos
Rookie

Substitution ticket(s) was offered but no email arrived

Hi, 

I have purchased 2 tickets to Billie Eilish concert in London on 25.06.

After a while I decided to improve my sits, so I put my original tickets on sale and purchased another 2 tickets.

Got a status of "Substitution ticket(s) was offered" for the new tickets, however there is nothing in my mail box.

Currently I still have 4 tickets.

I dont want to wait until concert time to decide if substitute tickets are better than the original sits.

I'd rather stay with my original tickets and give up the new ones, but system doesnt let me.

Can anybody help ?

3 REPLIES 3
garrett1
Rookie

Re: Substitution ticket(s) was offered but no email arrived

I am in the same boat, I have the same stays but no email offer received. I think I have been scammed
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pedro500
New User

Re: Substitution ticket(s) was offered but no email arrived

Me too... Any updates from you?

 

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Melpik
Legend

Re: Substitution ticket(s) was offered but no email arrived

Hi

 

This site is for events happening in the US and Canada.  You will have to reach out to Stubhub International regarding your issue as your event is in London.

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