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kells_girlxx
Stagehand
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Tickets with a different name?

Why does my Machine Gun Kelly tickets have a different name under the "ISSUED TO:" ?

shouldnt my tickets be in my name since I purchased them using my own debit card??

will affect me being able to get into this concert in Iowa?

3 REPLIES 3
AllyD
Moderator
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Re: Tickets with a different name?

Since we are a Secondary Marketplace, it is very common where you will receive a ticket with a different name on it since it is coming from a separate seller. Rest assured, this will not cause an issue with entry as the venue is only concerned with the barcode on the ticket, not the name on the ticket.

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kells_girlxx
Stagehand
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Re: Tickets with a different name?

Ok thanks so much. I would be recasted if I wasn't able to get into the concert that night. 

Now I can rest assured!! 

❌❌4life,

 

kells_girlXx

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Melpik
All Star
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Re: Tickets with a different name?

Hi Kells

 

As Stubhub is a secondary marketplace you are buying tickets that were originally purchased by someone else and is probably the name that you see on the ticket.  The important information for the venue is the bar code on the ticket as that is what will be scanned and you should have no issues getting into the concert.

 

Enjoy the show.

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