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adamob
New User

Two different emails with two different sellers info

I purchased a ticket for a concert And I received an email from AXS with my ticket but the email from stub hub told me a different name. I don’t understand and I received an email from AXS with my ticket but the emails from StubHub told me a different name (flashseats). I don’t understand if I purchased what is going on.
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Moderator Moderator
Moderator

Re: Two different emails with two different sellers info

That may have been based on the information that the seller gave us during the listing process. As long as the seats match what you purchased on StubHub you're good to go. As with all purchases on StubHub, you're fully covered by our FanProtect Guarantee https://www.stubhub.com/legal/?section=fp. I'd be happy to go over the order with you if you'd like. I'll send you a private message, just respond there if you have any further concerns.