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mdredze
New User

Wrong Tickets Sent

I purchased 5 tickets for an event. I received 3 tickets from the seller.

 

I have no way to contact the seller to correct this error.

 

Can someone from customer support please contact me and the seller to help resolve this issue?

5 REPLIES 5
Jhud15
Team Mascot

Re: Wrong Tickets Sent

Have you gotten in touch with anyone at support yet?
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mdredze
New User

Re: Wrong Tickets Sent

There is no email or chat option for support, and the phone number says they prioritize events happening in the next 48 hours. All other documentation said to post to the forums.

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Jefisk99
Waterboy

Re: Wrong Tickets Sent

Did this ever get fixed? I’m running into the same issue.
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bossfan
Goalie

Re: Wrong Tickets Sent

You need to call Stubhub 866-788-2482 or send a PM to @TeamStubHub 

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Angeliw002
New User

Re: Wrong Tickets Sent

What ended up happening? I just received my ticket for the correct date and time but wrong event! I don’t know how to resolve
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