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New User
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Elton John

I bought 2 tickets for the Elton John concert and was cancelled due to COVID19, Stub didn't contact me and how am i going to get the refund, anyone can help please?

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Olympian
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Re: Elton John

Hi Pansy

 

currently, the Elton John tour is postponed rather than canceled which places you in limbo.  If the event ends up being canceled you will receive a credit voucher.  If the event is rescheduled then your tickets are good for the new date and you can attend or sell your tickets. If you sell Stubhub will work with you and waive the selling fees if you PM a moderator.

 

note the decision to postpone/cancel/reschedule the event lies with the artist in this case Elton John and the various venues and not with Stubhub.

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Olympian
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Re: Elton John

Hi Pansy

 

Here is the link for the new dates for Sir Elton

 

https://www.eltonjohn.com/stories/fybr-rescheduled-2022

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