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Heyheyhey
New User

Adding tickets to stubhub from Apple wallet

Can I upload tickets from my Apple wallet to Stubhub?
28 Comments
Stubber
Stubber

Re: Adding tickets to stubhub from Apple wallet

Hello!  You wouldn't be able to upload from the Apple Wallet, we do not have a functionality that allows that in our system, our apologies.  You are able to upload PDF's from your computer, or if you have mobile or Flash tickets, those can be transferred to a potential buyer.  Thanks for the great question! 

ndejarn
Stagehand

Re: Adding tickets to stubhub from Apple wallet

Would have been helpful as the Taylor Swift tics are not allowing a sell/tranfer option due to either the event venue or artist disabling that feature. I had to drop a sale bc only option on the mobile tic is to add to my mobile wallet. Wound up getting charged more than what I was selling the ticket for by SH and still have the ticket I can’t use. Help your sellers too, SH!
Moderator Moderator
Moderator

Re: Adding tickets to stubhub from Apple wallet

We certainly do want to help with fulfilment any time that we can. As such, I'd be happy to look further into that with you. I'm going to send you a private message now to go over the details and see what happened. 

ndejarn
Stagehand

Re: Adding tickets to stubhub from Apple wallet

Thanks for the help, Paul! SH came through for me thanks to your assistance. Hope they give you the kudos.

Re: Adding tickets to stubhub from Apple wallet

I am also trying to sell Taylor Swift tickets ... I have them in my Apple wallet... can you tell me how to do this
Thanks
Stubber
Stubber

Re: Adding tickets to stubhub from Apple wallet

Hey!  Sorry for any confusion.  Not all tickets are able to be sent to the Wallet.  You would know if they could if the app gave that option when you were looking at your ticket.  When you view the ticket you would see "Add to Wallet".  The Apple Wallet will work with compatible tickets as long as the file is uploadable.  You are more than welcome to reach out to them to see how the Wallet will work better for you. 

tebcocoa
Waterboy

Re: Adding tickets to stubhub from Apple wallet

This should be available.  When do you plan on updating the software?

Moderator Moderator
Moderator

Re: Adding tickets to stubhub from Apple wallet

Hey there, @tebcocoa. Not all tickets are able to be added to the wallet. There is no ETA on if or when this functionality will become available. 

 

Apologies for the inconvenience. 

HillaryCaldwell
Team Mascot

Re: Adding tickets to stubhub from Apple wallet

Hi, I bought tickets to a show and the only option was a mobile ticket. I sold my extras, but now that they’re in Apple Wallet I’m unsure how to transfer them to the person who bought them on StubHub. Can you please help me?