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lgilmore918
Stagehand

Can't transfer tickets concert tomorrow!

Help! I sold tickets and was told that 48 hours before the event i would probably be able to transfer them from ticketmaster to the purchaser, but the option is still greyed out. How else can i get these tickets to this purchaser????

5 REPLIES 5
Veronicacrowder
New User

Re: Can't transfer tickets concert tomorrow!

It may be because they are listed for sale on ticketmaster.
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lgilmore918
Stagehand

Re: Can't transfer tickets concert tomorrow!

Can you clarify what you mean? They aren't listed for sale on ticket master. I sold them on stubub, purchased them via ticketmaster.

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snmartin
Stagehand

Re: Can't transfer tickets concert tomorrow!

Having the same issue. Is yours for Olivia Rodrigo’s show too, by chance?
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lgilmore918
Stagehand

Re: Can't transfer tickets concert tomorrow!

Yes!

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TeamStubHub
Moderator

Re: Can't transfer tickets concert tomorrow!

Hey there! In some instances there is a delivery delay of up to 24 hours prior to the event, please send us a DM if you're still having the same issue within that timeframe and we will troubleshoot with you further. 

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