A payment rejection can mean one of two things; either the direct deposit credentials entered are invalid and need to be entered again or the account is rejecting the funds directly so, you would need to switch to a PayPal method of payment. We'd be happy to pull your account details and see what we can do to help! Sending you a private message now, @Cs1!
Hi I'm having the same problem with my direct deposit being rejected by the bank. I bank with CIBC in Canada but I'm being paid for the tickets in US dollars. Not sure if that's causing the problem. Who should I contact for assistance?
Hey there, @awalker, I'm sorry to hear about the issues with your payment method! I'll be happy to help. I'll send you a PM to get your account details and we can go over this together.