First time on StubHub. I bought tickets (mobile delivery on the day of the event for a concert May). I had to make a date change and so purchased new tickets for a new date. I am re-listing my original tickets (which I don't have in hand). On the day of the event, is my original ticket automatically given to the new buyer? Or do I need to actively wait for any confirmation and/or am I expected to do anything special online to make it happen? Thanks
You will receive the original tickets and it is up to you to make the transfer to your buyer, it is not automatic. After you complete the transfer remember to confirm the transfer in your open sales in your account.
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!