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Meet the StubHub Community Team


Mary Hill

Sr. Manager of Social Experience


My name is Mary Hill and I am the Sr. Manager of Social Experience for the StubHub Community. I have been with StubHub for 9 years and the leader of our Social Media team for 7 years. I am passionate about our customers, their experiences, and our employees. We want to bring memories of a lifetime to our customers through the live experience. The StubHub Community is a place to talk about it! This space allows our customers to help other customers or to talk about where the best seats are, best performers, venues, etc. The sky is the limit on the conversations that can be had! The entire Social Care team is here to assist with anything you need! Hope to see you on the boards!



Katt W.

Sr. Community Moderator


Hello, Community! My name is Katt; I’ve proudly been with StubHub since 2013 and working on the Social Media team since 2014. I’ve always loved interacting with our fans and getting to the bottom of tough resolutions. I'm a huge animal lover and have 2 black cats and a dog that are my world. My favorite kinds of music are metal, punk, and industrial. Some of my absolute favorite concerts have been Iron Maiden, Motorhead (RIP Lemmy), Heart, and Red Fang. I’m not super into sports or theatre but I have been to a Boston Bruins game and to see Hamilton and both were amazing experiences!

Ally D.AllyBio.jpg

Community Moderator


I have been working with StubHub since September of 2016 and have loved it so much because of how much of a fan I am! I am an avid concert go-er, traveler and pro wrestling fan. I try to go to at least 2 concerts a month and have traveled to places such as LA, Boston, and New York for them. I attend mostly pop punk concerts and festivals, but I enjoy all different genres of music. I am a huge WWE fan and have attended plenty of house shows, live events, as well as Pay Per Views including Wrestlemania & SummerSlam! I love connecting with fans and helping them get tickets to amazing experiences much like the ones I’ve had!!



Community Moderator


Hey fam! I’m a Social Media Specialist with StubHub and I joined the eBay/StubHub team in 2015.

I’m a guitar player and a music lover. I'm part-time professional musician and have even been featured on a national TV show. I donate my time once a month to play at a local homeless shelter and it's always an amazing experience.


I love almost all sports, but I'm really passionate about the NFL and international soccer. I've been a Denver Broncos fan since as far back as I can remember. Blessed to have been able to see John Elway play and win 2 Super Bowls! As for soccer, I'm all about Arsenal and Borussia Dortmund.

Most of my free time is spent with my wife and two kids. Camping, playing music, and playing legos. That's my jam.


Welcome to the community and feel free to PM me any time!

New User

Re: Meet the StubHub Community Team

I asked a question to the forum snd was told to contact team stub hub… am I doing this correctly?
How do I arrange for my seller to send the tickets directly to my buyer so they don’t get there late? I resold tickets I bought on stub hub ….
Thank you!
Mike C 8