StubHub Community

timlyden · ‎06-23-2019

Thanks, I’ve been to the apple store in the mall, talked to several people at Stubhub and nobody can figure out 1. If these alerts are still happening or if they are 2. Why I’m not getting them. Appreciate any help

timlyden · ‎06-23-2019

Hey Nikki- under settings I don’t have option to toggle for push notifications. I’m on the latest app and latest IOS. And I get all the other notifications just not the sales ones. Are these still done?

timlyden · ‎06-22-2019

I’m on latest version of app and have done the turn off and on of notifications. Still no luck

timlyden · ‎06-22-2019

Yup- I get all the other notifications

timlyden · ‎06-22-2019

I’m also still not getting then either and would love to have that fixed

timlyden · ‎05-13-2019

You dont even have to request the sale to be cancelled if your tickets were bought on Stubhub for tonights game- That will happen automatically and you will get all your money back

timlyden · ‎05-13-2019

The sale will be cancelled if the game is made up as a single admission double-header

timlyden · ‎03-15-2019

Thanks - I will do that next time I upload a barcode but it’s not person specific. I talked to 4 people today who had same issue where it tells us barcode is invalid and then like 10 minutes later get a notification that it went thru. Exact same thing happened last year.

timlyden · ‎03-15-2019

Thanks Nikki - My alerts are on and I get everything from delivery notifications or reminders about events I have tickets to. Unfortunately the one alert that makes sense is the one that stubhub took away almost 2 years ago which is the sale notifications. I thought it was just me but everyone I know has the same issue. I can’t think of why this alert would be taken away- it’s so vital when you have lots of inventory for last minute events

timlyden · ‎03-15-2019

I see I am now getting notifications on my phone when it is time to deliver tickets- When will Stubhub go back to notifications when we sell tickets? I hate for last minute tickets having to wait on an email that sometimes doenst come or instantanous like an alert to the phone. You used to do this and stopped for some reason.

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