StubHub Community

timlyden · 3 weeks ago

Thanks, I’ve been to the apple store in the mall, talked to several people at Stubhub and nobody can figure out 1. If these alerts are still happening or if they are 2. Why I’m not getting them. Appreciate any help

timlyden · 3 weeks ago

Hey Nikki- under settings I don’t have option to toggle for push notifications. I’m on the latest app and latest IOS. And I get all the other notifications just not the sales ones. Are these still done?

timlyden · 3 weeks ago

I’m on latest version of app and have done the turn off and on of notifications. Still no luck

timlyden · 4 weeks ago

Yup- I get all the other notifications

timlyden · 4 weeks ago

I’m also still not getting then either and would love to have that fixed

timlyden · ‎05-13-2019

You dont even have to request the sale to be cancelled if your tickets were bought on Stubhub for tonights game- That will happen automatically and you will get all your money back

timlyden · ‎05-13-2019

The sale will be cancelled if the game is made up as a single admission double-header

timlyden · ‎04-01-2019

When I list parking passes for Orioles games, I have passes for LOT C, but when I list the passes they say they are for LOT B AND C because in the past, if you had a pass for one it was good for both lots. I just dont want to get into trouble so is there any way we can have the option of posting for just lot C?

timlyden · ‎03-15-2019

Thanks - I will do that next time I upload a barcode but it’s not person specific. I talked to 4 people today who had same issue where it tells us barcode is invalid and then like 10 minutes later get a notification that it went thru. Exact same thing happened last year.

timlyden · ‎03-15-2019

Thanks Nikki - My alerts are on and I get everything from delivery notifications or reminders about events I have tickets to. Unfortunately the one alert that makes sense is the one that stubhub took away almost 2 years ago which is the sale notifications. I thought it was just me but everyone I know has the same issue. I can’t think of why this alert would be taken away- it’s so vital when you have lots of inventory for last minute events

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