No customer service is available to help. I waited 30 minutes (the show is right now) in the chat queue and got disconnected when I got to the front. This is outrageous! I checked My Orders, they're not there because it says I need an access code - when I use the access code - it says my email and phone number do not match even though they are the same emails and phone number in my account settings. Not sure what I can do now since the show has started.
... View more