They're screwing over buyers, too. They only suggest tickets that a) cost more than yours, and b) cost a lot more than yours. My seats are about 20 rows back. I tried setting my price below seats in row 80 of my section, but I could never get my seats recommended. They only recomend pricier seats. And as I adjusted my seat prices I noticed that they originally upsold from my tix to seats in Section X that were about $15 more than mine--but when I raised my price so it was only $8.99 less than the section X tix they switched to even pricier tix in Section Y--for $23 more than my tix! Those section X tix weren't going to generate enough profit any more. (The $9.00 figure seems to vary based on the prevailing price, because at a less popular game they settled for about a $5.50 differential.) So this feature is portrayed as a benefit to buyers (and if done even-handedly it could be) but the way it is now it's a ripoff.
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The Android app's barcode scanner is completely non-functional (for USC football tickets at the LA Coliseum). When you start to use the scanner, it creates several blank input fields on the screen to hold the codes. Then it starts scanning continuously (there's no "shutter" button). Because of the continuous scanning, sometimes it scans a complete barcode, sometimes it gets just part of the code. Either way, it then stuffs whatever it recognizes (whether it's the complete barcode or just part of the barcode) into the next blank space on the screen, and keeps going. So in a couple of seconds you get multiple fragments of the barcode filling the input fields, with (maybe) the full barcode in one of the input fields. Then--joke's on you--it decides that all of the input fields are in error, even after you manually backspace through all characters in the bogus barcode and ensure the valid barcode has no leading or trailing spaces. It can't detect that the blanked fields have been cleared out. It won't let you press "next" to capture the one valid barcode on the screen (because it claims it's invalid) even if you cut/paste it into the first field on the screen. It's simply pitiful. I've been in software development for decades, and this should *never* have been released. To add insult to injury, after trying it a couple of times on my mobile, I switched to the latop and was told I'd made too many attempts to enter barcodes, and had to wait *30 minutes* to try again! Yet the app had never even let me move to the "next" screen...apparently each field was being validated as soon as it was recognized.Bizarre. I know it was recognizing the full barcodes correctly because I have SideSync, a Samsung app that mirrors my mobile screen on my laptop and supports cut/paste between them. I cut the 2 correctly-recognized barcodes from the app and pasted them into the browser (after cooling my heels for the requisite half an hour) and they were both correct in the browser app on my PC. The design is simply abysmal. You need a box drawn on the screen that is positioned over the barcode, and a shutter button to trigger capture. Some apps have a focus box and automatically capture the barcode, but a shutter butten is much better. Some apps just use the camera API to capture a photo and analyze the photo for the code. Go look at Office Lens from Microsoft for an example of a free document capture app that works great.
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