Hi! I do a pretty good amount of selling as a broker. I'm not one of the million dollar guys but I sell quite a bit. I sell primarily through StubHub and Vivid. I think everything about StubHub is superior to Vivid and MUCH prefer you guys. There is one glaring prolem though when it comes to StubHub where Vivid has you beat. StubHub is frequently very slow to list events. Even then, maps are often incorrect and I can't list my tickets accurately. Examples just from this week are the Luke Bryan Toronto show (listed incorrectly for the entire presale) the Evanescense Toronto show (the presale started four days ago,the onsale was yesterday...the map is STILL incorrect) and The Brian Jonestown Massacre Toronto show (has been mapped incorrectly for at least two weeks now. I've called twice and it still isn't fixed). Meanwhile, Vivid has had these shows listed and mapped correctly since the presales for all of these shows. The presale and onsale seem to be the primary purchasing times for fans as they're excited about their favourite band coming to town. I can only imagine how many fans run to StubHub to get the tickets they want only to find they can't purchase them and turn elsewhere. I work online with a community of brokers and they all say the same thing- "Why isn't StubHub getting their maps up in a timely, accurate manner?" At the end of the day, this has to be costing us both money. I (and a lot of other ticket resellers) hope you guys can address this because overall, you guys run a much better service. Kind Regards, Mike- Toronto
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