I purchased 5 tickets to a football game on Sat, Sept 7. So excited to take our son and his family to a game at my alma mater. Drove 3 hours day of game to get to stadium. Upon trying to enter the stadium our tickets were scanned and reported invalid. Multiple attempts were made to scan and all 5 reported invalid each time. We were instructed to go to the university athletic ticket office window at the stadium, which we did. They reviewed the tickets and advised that they were, in fact, not valid tickets and we would need to contact StubHub for refund. My 6-yr old grandchild was crying. This experience was so heartbreaking. And now StubHub is really dragging their feet and giving me the runaround with getting a refund. I just don't see how a company that operates like that can even be in business.
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