I have been trying to get this issue resolved with support for several months with no luck. This issue pertains to the Hans Zimmer concert at the Oakland Arena on 10/9/24. The seat map for section 108 does not accurately reflect how the rows are structured for that venue. In section 108 at this venue the first row in the section is actually row A4, followed by row A5, and then row 1 which is actually the third row in the section. I notice on your website for this listing if you sort the section by row number the first tickets shown are row 1, followed by row 2 - Both of which are advertised as "front of section" Meanwhile, rows A4 and A5 are filtered all the way to the bottom giving buyers the perception that they are the worst rows in the section when they are in fact rows 1 & 2. I wanted to bring this to your attention because I think it is not only misleading to the buyers, but also puts sellers holding row A4 and A5 tickets at a significant disadvantage as their row 1/row 2 tickets are being misrepresented on your website. I know that section 108 is not the only section of this venue where this issue is present but since I have row A5 tickets listed for section 108 I have been monitoring this situation closely. StubHub Link: https://www.stubhub.com/hans-zimmer-oakland-tickets-10-9-2024/event/153761328/ Primary Ticket Provider Link: https://www.axs.com/events/590921/hans-zimmer-live-tickets Ticketmaster Link to different concert at same venue (Can use interactive map to view that section and confirm A4 & A5 are first 2 rows in section): https://www.ticketmaster.com/event/1C006045B32D242D
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