StubHub Community

TarzanTickets · ‎12-20-2024

I have had the same issue for weeks, I even lost out on a sale and then was penalized for it!

tkatgara · ‎11-09-2024

Im also having this issue as a season ticket holder with the FL Panthers. This is incredibly frustrating as I had a sale not go through because the tickets didnt pre-upload as they said it would. I am going to switch to ticket master if Stub Hub continues to be unhelpful in getting this resolved.

cherche11 · ‎10-15-2024

Yes! I just made a post about this. StubHub customer service used to be good but now it's downright awful. They don't respond to emails and when they do, they just say "sorry for any inconvenience caused." The live chat staff are rude and disrespectful. When I try to call I get hung up on nearly immediately.

MitchD · ‎10-07-2024

I am reposting this message for help as the Stub Hub manager has not responded after committing to escalate with 24-48 hours. Again this is focused on Florida Panthers Season Ticket holders trying to upload tickets from Seat Geek to Stub Hub. Mine will not upload try to figure out who is at fault. I am trying to find out if any other Florida Panthers ticket holder is having issues pre-uploading their tickets to Stub Hub for a new Stub Hub listing. I was able to do this until last Friday. Both Seat Geek and Stub Hub are pointing fingers at each other. Stub Hub refuses to escalate to investigate on behalf of the community Pls respond if you are able or not able to pre upload so we as a community can try to fix this issue for the ticketing platforms

StubHub Community

Your latest statistics

Re: Pre uploading from Seat Geek to Stub Hub not w...

Re: Preupload NOT WORKING for tickets sent from Se...

Re: Customer service hanging up on Customers

Preupload NOT WORKING for tickets sent from Seat G...

Browse the forums