StubHub Community

BB05 · a month ago

I just joined this discussion group because I am having the same issue trying to sell concert tickets that I bought on Seat Geek. Here it is five months after you posted this question and it seems it has never been resolved. Were you able to use another site other than Stub Hub to sell your tickets?

TarzanTickets · ‎12-20-2024

I have had the same issue for weeks, I even lost out on a sale and then was penalized for it!

cherche11 · ‎10-15-2024

Yes! I just made a post about this. StubHub customer service used to be good but now it's downright awful. They don't respond to emails and when they do, they just say "sorry for any inconvenience caused." The live chat staff are rude and disrespectful. When I try to call I get hung up on nearly immediately.

MitchD · ‎10-07-2024

I am reposting this message for help as the Stub Hub manager has not responded after committing to escalate with 24-48 hours. Again this is focused on Florida Panthers Season Ticket holders trying to upload tickets from Seat Geek to Stub Hub. Mine will not upload try to figure out who is at fault. I am trying to find out if any other Florida Panthers ticket holder is having issues pre-uploading their tickets to Stub Hub for a new Stub Hub listing. I was able to do this until last Friday. Both Seat Geek and Stub Hub are pointing fingers at each other. Stub Hub refuses to escalate to investigate on behalf of the community Pls respond if you are able or not able to pre upload so we as a community can try to fix this issue for the ticketing platforms

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