Hey guys, So, finally, yes. But here was the deal. It took me FINALLY finding someone in customer service that knew what they were talking about, AND, it didn't happen until the morning of the show What it boiled down to was the seller kept "transferring" the e-ticket in the system, but there was no e-ticket to transfer, it was a freaking email PDF ticket. This is an obvious flaw in the system communications/process between StubHub and any ticketing system..if there's no e-ticket to transfer, then stop sending the customer an email every time the seller thinks they're transferring. I obviously was furious the morning of the show and demanded they get on the phone with the seller. They finally did and a PDF of the tickets was emailed to me. BUT, I had to demand they do something. The refund or better ticket (fan protect guarantee) wasn't going to kick in until "3 hours before the event, but based on pacific time". The show was at 8pm. So, they were basically saying, "that 45 minute commute into the city and your dinner plans before the show, we don't know if you should do those either because we really want to screw with your plans and not confirm that you actually have a ticket." It was a load of horses$$$ and I'll never use StubHub again....unless Zeppelin does a reunion tour and I have no other options to score a ticket.
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