I purchased tickets for Don Toliver’s concert in Paris through your platform. My account was charged, but an error message appeared (saying that i haven't been debit) at the end of the transaction, and I did not receive any confirmation or my tickets. Could you please check my order and confirm whether my tickets have been successfully processed? If not, I would appreciate a refund or instructions on how to proceed. Here are the details of my purchase: Purchase date: 28/02/2025 Amount charged: 292 CHF Payment method: PayPal Email used for the purchase: ph.mazza@gmail.com
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