I was told to file a complaint with BBB and file a complaint with my attorney General. Mannnn....first time I have EVER tried to resell tickets for a concert i can't attend and now I gotta do all this.
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Also...i have called numerous times and all they can ever tell me is that it's under investigation. Basically now the concert is in like a week and I'm fixing to lose alot of money because of StubHub
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Got several different emails from StubHub. Basically the first one said someone stole my username and password soo that why my account is locked down. Then I get another email saying the four tickets that were sold on my account have been canceled. Got another email saying StubHub is charging me like $125 because of all this. Then I get another email saying I never sent the tickets to buyer. When I put the tickets up for sale I uploaded them to StubHub. Ticketmaster even has them listed as claimed. Now StubHub wants me to reply to all this. Well....i clicked the link but can't sign on as they have shut down my freaking account!! I need advice!)
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This is odd too. About a week before this i had gotten on the ScrubHub App and it showed 6 tickets active and 2 tickets sold. The problem with this was I has listed 10 total tickets to the same concert. After talking with customer support, they eventually sent me another email saying the other 2 tickets had sold too.
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I bought 10 total tickets to a concert. Now I have a grandchilds birthday party to go to soo I put the tickets up for sale on StubHub. I did the upload thing from ticketmaster and all. 4 of the tickets have sold and 6 were still listed as active. Today when I tried to log in it tells me wrong password. ( even though I know it's the right password) it will also not send me a.rest link to my email. Soo I get in touch with customer support and after a longgggg time they just say my account has been locked and there is nothing they can do about it and I will get a email from StubHub in like 3 to 5 days. Like WTF?
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