StubHub Community

I have a refund processing for Order# 554332065.   I still getting no where on Order# 554331634. This is the other event from the same weekend cancelled due to Oklahoma wildfires.   This is the host teams schedule. Stubhub can see the event is cancelled.    https://okstate.com/sports/baseball   I need help. Customer service is the WORST OF ALL TIME. Stubhub needs to correct this and then address the HORRIBLE CUSTOMER SERVICE.   EVENTS GET CANCELLED......DO YOUR JOB STUBHUB. ... View more

I have two open cases with Stubhub cancelled events from Oklahoma wildfires affecting Stillwater, OK for OSU vs WVU baseball. I can not get Stubhub to honor the cancellation, and keep getting a canned response.    Stubhub your customer service is AWEFUL.    Customer service is terrible............... RE: Got another worthless response from StubHub Thank you for confirming the details! After reviewing your order, I can see that your request has already been escalated to the relevant team. You will be notified as soon as there are any updates regarding the status of the event. I sincerely apologise again for the frustration you have experienced. Please let me know if you have any other questions or concerns.   Thank you for nothing and more wasted time with horrible customer service.   ... View more

I have to open cases with Stubhub cancelled events from Oklahoma wildfires affecting Stillwater, OK for OSU vs WVU baseball. I can not get Stubhub to honor the cancellation, and keep getting a canned response of:   "Thank you for letting us know about the issue and providing documentation. We're reviewing what happened and will be in touch. We don't have information this  canceled, but we actively monitor events in case something changes. If this event changes in any way, we'll email you when the details are confirmed."   I have sent multiple screen shots of OSU official cancellation notices and a clearly cancelled event on OSU baseball schedule, but I am getting nowhere with Stubhub.   Very frustrated and wasting a ton of time on this.    Stubhub customer service is so bad.  ... View more