StubHub Community

NikkiM · 58m ago

That definitely doesn't sound right! We'd be more than happy to review the site logs to check for site error on this, @jwehrman. Send me a PM with your email address & zip/postal code so that I can pull up your account details - https://stubhub.community/t5/notes/composepage 🙂

NikkiM · an hour ago

Unfortunately, you cannot transfer tickets from your Apple Wallet. If you were to log in to the original point of purchase, @beachvolee, does it provide you with the option to send or transfer the tickets to someone else?

NikkiM · 2 hours ago

Tickets will be available to purchase up until 10:30 PM EDT for Iron Maiden on the 24th, @jzink!

NikkiM · 2 hours ago

If you reside in Canada, some Canadian banks reject the payments even when we send them accordingly. Your best option to receive payment is to add a PayPal account to your profile and PM ( https://stubhub.community/t5/notes/composepage) me or any of the other community moderators your email address & zip/postal code so we can reissue that for you. Apologies for the frustrations, @e_wh.

NikkiM · 3 hours ago

Oh no! Is that email no longer able to be recovered in the deleted folder, @Tomvreeken04? If not, we can definitely resend that to the account holder if you send me or any of the other community moderators a private message with your email address & zip/postal code - https://stubhub.community/t5/notes/composepage.

NikkiM · 4 hours ago

We appreciate that feedback, @bossfan. We will be sure that we voice your concerns accordingly!

NikkiM · 4 hours ago

Awe! We love seeing this kind of stuff, @gdc. Thank you so much for sharing your experience with us! We will be sure to pass it along to the agent that provided you with outstanding assistance. If there is anything at all that we can help you out with, please feel free to reach out ❤️

NikkiM · 5 hours ago

Mobile QR codes oftentimes don't have a regular "Barcode" on them rather, they are a bunch of squares compiled into a bigger square to make up a ticket. If this sounds like your ticket, you will be just fine! If there is nothing to scan on your ticket at all, we'd be happy to review the details. Just send us a PM with your email address & zip/postal code for further assistance. https://stubhub.community/t5/notes/composepage

NikkiM · yesterday

Oh no! We definitely need to update our website of the reschedule, @mestisoboy. Just sent that over to our team to update & notify our Fans accordingly! Thank you so much for reaching out with this.

NikkiM · yesterday

She sure does, @Hikerwoman7! It looks like she sent you a private message, as well! She is now out of office so, I'd be happy to review this further if you send me your email address & zip/postal code via private message - https://stubhub.community/t5/notes/composepage.

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