cancel
Showing results for 
Search instead for 
Did you mean: 
CallmeKat
New User

Bought tickets, received email confirmation, and my tickets are not found

I bought tickets for Shakira. I received the confirmation that my tickets were confirmed and ready to claim. But, when I clicked on the link, it takes me to ticketmaster to a Oops! Something went wrong. I contacted StubHUb many times, they had reached out to the seller so he can send again and nothing!! I am so frustrated. I want my tickets! I called ticketmaster and they don't have any issues. The link is a bad link. I can't be waiting until the day of the concert to find out I dont have my tickets. Is anyone else experiencing this?

1 REPLY 1
pennie110
New User

Re: Bought tickets, received email confirmation, and my tickets are not found

yes I am i don't know what to do either

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here