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Topics with Label: Ticket Delivery

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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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StubHub's FanProtect Guarantee

Did you just buy tickets for BTS's upcoming US Tour and have concerns? Are you waiting for your tickets to the big game? Don't worry! StubHub's FanProtect Guarantee is here and ready to help if there are issues with your purchase. Though problems are...

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

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Mobile Transfer Date

Why is the date of mobile ticket transfer cutting it so close to my concert date? I won’t see my tickets until the day before. Why does the seller need so much time to get me digital tickets? Other listings have closer dates. I don’t wanna be scammed...

BTS Concert Soundcheck

Hi I saw there are listings with tickets that have soundcheck access on the BTS concerts, how does the sound check part work? If I purhcase the ticket, is it guranteed that I will get the access to sound check? It seems like you have to pick up the t...

Wrong tickets

So i just bought two tickets to see Theo Katzman at Thalia Hall on March 6th. I bought two GA tickets for $55 each, for general admission on the ground floor, but when I received the tickets, they were for the seated balcony. What happened????

Tickets sent back to stub hub

Good day, I recently purchased two tickets to see the Chelsea vs Tottenham game. I had the tickets sent to my friends apratment building due to the fact that i would be travelling out of town whilst they were expected to arrive. One of the workers at...

Final Four All Sessions

I'm not panicking ,however i purchased and recieved a confirmation immediately from Stub Hub claiming the seller will transfer my tickets into my Flash Seats account via a confirmation email by February 12/2020.I have yet to receive the email from th...

getting tickets on time

Is it possible to get physical tickets shipped before the delivery date? I bought tickets to a show that is cross country and it says the ticket will not be shipped until 2 days before the show and I will already be on vacation. My friends have alrea...

Cannot change UPS delivery address

I bought a ticket for UPS delivery a few days ago and I accidentally had it sent to the wrong address. Now when I try to change it on my laptop, the screen greys out and has an infinite spinning wheel. When I attempt to do it on the mobile app it for...

Delayed Ticket electronic download

Hey I'm new to all of this, just got tickets for an event on May 1 in Vancouver, and it says the tickets will be electronic download but also says they won't be available to download/print until April 30. My question is why would an electronic downlo...

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