cancel
Showing results for 
Search instead for 
Did you mean: 

Topics with Label: Ticket Delivery

Forum activity

Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

Screen Shot 2019-04-02 at 11.52.31 AM.png Screen Shot 2019-04-02 at 11.58.28 AM.png Screen Shot 2019-04-02 at 11.53.41 AM.png

Extremely unhappy

I bought tickets for an event being held in December as a Christmas gift for my parents. They cost almost $700. Drive nearly an hour to get to th venue. Tickets were never released by the seller and after 4 live chats and a phone call, literally all ...

StubHub Glitch?

I recently purchased tickets to the Ohio State playoff game. I thought I was purchasing club section 4 seats, which have a chair back and are close to the field. I went thru the purchase steps on the app and when complete it said tickets in section 4...

Seat Row Incorrect on Receipt/Text

Purchased 5 tickets to Lions versus Buffalo Bills and arrived at event and accessed venue with no issues. Went to seats with no issue BUT midway through 1st quarter and a couple arrives and shows me their receipt that indicates we were in their seats...

Oasis. Cardiff. 4th July

I have bought a ticket for this gig today. A single ticket was way cheaper than the others so i pulled the trigger. £360. All others seem to be £500+If the seller doesn’t send the ticket will stubhub still get me a genuine ticket in to the event? The...

Accidentally added a letter to my email

I bought tickets to an event for June 28. Upon checking my email I noticed that I accidentally added a g to the end of my email so l'm unable to access my tickets. I need it changed to the right email so that I can access the tickets I bought. Please...

Concert ticket

First time StubHub customer here who just purchased a concert ticket. But m being told that I won't receive the mobile ticket until the day of the event. A tad concerning since I'm travelling and will have invested a considerable amount of money. Is ...

  • 0 Likes
  • 1 Replies
  • 102 Views

Coldplay Ticket Abu Dhabi

Hi StubHub Community,I bought 2 Coldplay tickets for Abu Dhabi event and paid over (1,200 AUD), (I live in Australia), and I still did not receive the tickets.Anyone can advise and or Assist?

  • 0 Likes
  • 0 Replies
  • 57 Views

Tickets Stolen

I bought tickets for the Aaron Lewis concert at Beau Rivage in Biloxi, MS in November 2024. I purchased the tickets back in August. The tickets were transferred to my Ticketmaster account. A week before the concert I received an email stating my tick...

Ticket arrival date pushed till event date

Hi everyone. I bought tickets since August, the ticket arrival date was December 1st. But it got pushed twice and now the website says that the arrival date is on the event date.I have a whole trip planned for this event. How am I supposed to travel ...

by
  • 1 Likes
  • 1 Replies
  • 222 Views

Received incorrect number of tickets

We purchased 3 tickets to an event tonight and when we got to the venue, we realized that the seller only transferred 1 of the tickets to us (via Ticketmaster). We called customer service and were told that we should have called when the tickets were...

Phone number validation code by Ticketmaster

I’m Henrique and I’m from São Paulo, Brazil.I’m not being able to accept my tickets bought fron Stubhub…Last Friday Nov, 22nd, I bought tickets to Miami Open 2025 from Stubhub and received an email from Ticketmaster in order to accept them.I clicked ...

  • 0 Likes
  • 0 Replies
  • 99 Views

Saw Same Seats for Resale on Ticketmaster

Hello - I purchased tickets on Stubhub for a concert a couple days ago. I have not received the tickets and the order just says I will receive them by the event date (which is Feb next year). I just went on Ticketmaster and saw that the same seats I ...

Day of Event Ticket Transfer

Is it normal for someone to not release tickets until the day of the event? I appreciate the 100% StubHub guarantee, but the "guaranteed refund" for hundreds of dollars worth of tickets is less than appealing when I need to travel 8 hours and spend t...

  • 5 Likes
  • 7 Replies
  • 2358 Views

Cannot Access Mobile Tickets

I am being redirected to Ticketmaster Account Manager to accept my tickets for a game next week. It is failing at a screen where it asks me to sign up for SMS for notifications and I cannot seem to get past this. It is error'ing out. Any guidance?

Screenshot 2024-11-21 at 8.57.08 AM.png Screenshot 2024-11-21 at 8.57.18 AM.png

Army Navy Tickets

The Army Navy Ticket's I bought over the summer have not been delivered to me and the delivery date on Stub Hub says that they will be transferred on Dec 14th by noon, which is Game Day. I have since resold the tickets as I can no longer travel to th...

Purchased tickets for Christmas gift

My first purchase here. I need a guarantee for receiving the tickets I purchased here. I received notification, it might be months later, until I receive the purchased tickets.1. That’s too late to give as a gift in December.2. How do I know I will r...

by
  • 0 Likes
  • 1 Replies
  • 185 Views

Purchased tickets, haven't received them

Hello, A few months ago, I purchased 8 tickets (4 balcony, 4 GA). The balcony tickets were a mistake and I put them up for sale, they were purchased. I still haven't received my tickets yet even though I've been told they have been released by the ar...

Ripped off for Taylor Swift

Don’t trust stubhub! They will give you the constant runaround - now I’m sitting in Indy having traveled from Seattle to see Taylor Swift with. I laid tickets. Customer service is horrible they just keep telling me to “wait for an email with alternat...

Ticket Delivery/ Event is Tomorrow

Getting a little concerned. I am going to be travelling 3 hours to a venue to watch a game. I bought tickets almost 5 days ago, and the mobile tickets has not been transferred to me yet. I know the literature says it will be there by the event. Howev...

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

  • 0 Likes
  • 0 Replies
  • 118 Views

Amazon Marketing Strategy Byhyperzon

As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...

by
  • 0 Likes
  • 0 Replies
  • 82 Views

Agenda seminal De Free Fire

Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...

by
  • 0 Likes
  • 0 Replies
  • 83 Views

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Agenda seminal De Free Fire

Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...

F1 Ticket Delivery Dates

I bought two tickets to the Canadian Grand Prix as a surprise for my Dad, and plan to tell him about it at Christmas. My order is listed as an E-Ticket and says the tickets won't arrive until the night before the event, and they also list the section...

How does it work?

I purchased tickets to an NFL game in Munich. The email says that I will receive the tickets from the seller at least 2 days prior to the event. What if the seller does not send the tickets? How can I make travel plans?

  • 0 Likes
  • 1 Replies
  • 259 Views

Fraud

So I purchase Eagle's tickets for the Sphere several months back. Then when I am ready to download the tickets it says they have been claimed by another e-mail. Support is giving me the run around saying they can't make the seller reset the tickets a...

by
  • 0 Likes
  • 1 Replies
  • 356 Views

Wrong Row

I purchased tickets for a hockey game, we picked a section and row 11. We always sit in row 11 in this section because it is the last row, my husband has had spinal surgery and can not sit for long periods, he needs to rotate between sitting and stan...

Issue with tix

Having a major issue with some F1 tickets for this weekend. Cant get anyone on the phone to help. Need resolution in 2 hours before 4pm so we can cancel hotel if needed....please help!

Tickets lost virtually

I purchased tickets for my parents to their first NFL game through StubHub. My dad is a huge fan of the Dolphins and as a Father's Day gift, I bought him and my mom tickets to a game. I have the order receipt showing the $256 purchase for two tickets...

  • 0 Likes
  • 0 Replies
  • 150 Views

Warning: Do Not Buy Tickets from StubHub

Warning: Do Not Buy Tickets from StubHubI want to share my experience with StubHub community and strongly urge others to reconsider before purchasing tickets through their platform.My son has dreamed of watching a soccer game in Madrid since he was a...

Can’t find tickets

I had bought tickets for Jon Pardi in Wilmington NC for Sept 6 weekend. He canceled and rescheduled for Nov 1 2024.We couldn’t go to the new date due to a school function and decided to sell back on stub hub.Fortunately now we are able to go so I dea...

  • 0 Likes
  • 1 Replies
  • 200 Views

Some issues

I bought two tickets at the FC Cincy soccer match for Saturday night, but i have empty box arrived. It was certainly difficult to get out of that situation) but I fixed it very quickly, if you have a similar situation and want me to help you tell you...

by
  • 0 Likes
  • 0 Replies
  • 144 Views

Eras Tour Tickets

I have purchased tickets for the Eras Tour on StubHub, but I get an error when I go to accept my tickets. Seeing the Eras Tour has a 72 hour window now for tickets, am I going to receive my tickets at that 72 hour window? Is there a way to know?

Time to receive replacement option link?

I was informed that the seller who listed 3rd row tickets only has 35th row available to transfer. I let support know that I'm not interested in the 35th row tickets. They have informed me that I will be getting a link to review replacement options, ...

Cancel order

Help!, I accidentally bought tickets for an event on Thanksgiving. I haven’t received an email nor accepted the transfer, can I still cancel my order? Thank you so much in advance!

  • 0 Likes
  • 2 Replies
  • 1411 Views

Wrong tickets delivered

Any advice? We purchased tickets and immediately noticed the seller sent wrong seats, with an obstructed view. Have contacted customer service every day for 3 days only to be told we have to wait for the seller to respond. They assure us we will get ...

Adding to google wallet

Recently bought a ticket for an upcoming Indiana Fever game. I can view the ticket when hitting claim button, but nothing happens when pressing button to add to google wallet. Any help on why, ir what to do? I would like to get it into my wallet befo...

IDLES tickets in September

I bought three tickets to the sold out IDLES show in September in Atlanta on 9/15. It looks like they can’t be accessed or printed or anything until 9/15, that day. I want them now. I paid for them. Why can’t I have them now?

The name at the transfer tickets

Hi. I received my erastour tickets. But why is it under my name? I was not the original purchaser. Last kpop concert I went to , the ticket name is the original purchaser name. Can someone help me because I want to know if the ticket is legit?

Missing ticket transfer email

Still awaiting tickets and concert is tomorrow! Panicking as we’ve laid way over the face value! I’ve tried emailing and leaving a voice note with no response! Last email said check emails but nothing at all! What shall I do? Will I get the money bac...

  • 3 Likes
  • 2 Replies
  • 6575 Views

StubHub Purchase, available on SeatGeek?

Bought tickets to the Cotton Bowl. 3 hours later my tickets were delivered to my email, I clicked on the link, and realized a code was sent to my email to accept...via SeatGeek - StubHub's competition. I didn't enter the code. Contacted StubHub, re: ...

Sub-Category