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vanhalen26
Stagehand

The event page for Metallica in Toronto April 24/26 is omitting listings

The event page is leaving listings out. If one sorts by price, and toggles off ‘Recommended Tickets’, not all listings are presented. In addition, if one sorts by price, they do not sort from low to high as one scrolls through the listings. I discovered this as my listing was not showing up in the search results and I was trying to figure out why.

Can teamstubhub review and have the event page corrected for the show?
2 REPLIES 2
simonmartin
Backup Singer

Re: The event page for Metallica in Toronto April 24/26 is omitting listings

Hi, 

I have the same issue for another event.  I couldn't find my tickets. 

In the listing, some tickets are sorted from low to high but at a certain point, it's all mixed up. 

I think it's related to exchange rate.  For the first part of the listing sorted, tickets are listed in USD and converted in canadian dollars.  Does the sorting only use the price number without its conversion value?

 

Can teamstubhub review?

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vanhalen26
Stagehand

Re: The event page for Metallica in Toronto April 24/26 is omitting listings

It was weird when I listed as well. It’s an event in Canada but was asking me to set the selling price in $US. I backed out of the listing setup and reset my account to $CND and then I was able to list in $CND.
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