Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? Payments are processed through either PayPal or Dire...

Cancellation

I recently sold my bonnaroo ticket on here and it was pronounced cancelled the other day. I haven’t received any emails and I’ve tried calling customer service and no answer. How will I be able to get my money back for this ticket.

Non-transferable tickets

I purchased a ticket for a drive-in concert. I cannot attend and Ticketmaster is not allowing me to transfer the ticket. How can I sell it?

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Refunds

I sold 4 Motley Crue tickets that is no being post poned until 2021. How do I know if my buyers want a refund? Ticketmaster will give me a refund if I get the tickets back, just not sure how this all works. I am a first timer.

Covid and Ticket Returns

Hello - I've tried calling customer service 4 times and every time I'm told it's connecting me and then the line hangs up. I have 6 tickets purchased for Alanis Morrisette in Tinley Park originally scheduled for July but now pushed back until August....

Reschedule?

My girl event was supposed to be 6/14 due to the virus it didn’t happen. Still says event status: to be announced. What if the new day doesn’t work for me? When will I know what’s going to happen?