Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, we'll start processing your payment within 24 hours after the tickets are delivered to your buyer! *Some high-profile events won't have payments pr...

Selling Parking Passes

All, I know that I need to go to the parking pass events only page to sell parking passes. But I can't seem to find that. Can somebody send me a link? Thanks so much! Hilary

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Contact Buyer

Is there anyway to contact my buyer? I sold tickets a few months ago but Ticketmaster sent me new tickets and I can't find who the buyer was or their address to send it to them!

Ticket Replacement Fee

Hello,Had completed a transaction for two tickets but missed my shipping deadline. Rightfully so, I was charged the cost of two tickets for the buyer to receive in lieu of my own. However, after learning that not only am I charged the full cost of th...

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Sold tickets waiting for payment

I sold two tickets to spice girl in london and I am waiting for my payment. I recieved an email in my spam stating that I need to send a copy of my drivers license in order to receive my payment. I'm not sure if that is true or a scam. I dont feel co...

Re: Incorrect Map/Event Info on Site

I have been trying to upload tickets for the Women's World Cup matches in the stadium Parc Des Princes in Paris, France. The upload form will not allow the section to be added, so the tickets are improperly added for sale due to this (i.e. no one can...

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Paper tickets not mobile

Hiya,I’ve sold tickets and it says to upload them but I’ve received them in the post .... how do I send to the buyer ?ThanksSiobhan

Unable to screenshot from Ticketmaster app

I have a Samsung phone and I used to screenshot from the Ticketmaster app. I got the app updated now and the app won't even allow me to screenshot it. I try and it say "Can't take screenshot due to security policy". Is there another way to screenshot...

by rseto
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How do I list a parking pass separately for MLB teams

With the automated listing feature provided by MLB, when ever I list a solo parking pass, it is listed under the event other than the PARKING PASS ONLY version of the event.(a) is that a problem?(b) how can I do the listing for the PARKING PASS ONLY ...

by jonm
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delivering tickets

Hi, The instructions for last minute sale state "Send your tickets by a trackable delivery method to the address below. StubHub 110 Charing Cross Road London WC2H 0JN". Can I drop tickets to this address personally, or do they have to be mailed?

Ticketmaster now stating screenshots not accepted

I used to upload the screenshots to Stubhub, however now within my ticketmaster account whenever I go to take a screenshots of the tickets Ticketmaster displays a message that Screenshots will not be accepted at the venue. Not sure how this could be ...