Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Taylor Swift-Upload to Increase Chances of Selling Help

Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...

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Selling Tickets I’ve Not Yet Received

Hey all! I need to sell a pair of tickets I bought on StubHub, however I haven’t received the tickets yet and they are not set to be transferred to me until the day of the event. Can someone help me figure out how to sell the tickets in this situatio...

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When we were young tickets

Hi. I bought 4 wristbands for when we were young tour on 10/20. Sold the wristbands on stubhub, but to 3 different buyers. Plan to ship the bands tomorrow, but they came with 1 QR code to activate them. Should I still be the one to activate the bands...

Taylor swift tickets -resell

I listed TS tickets , chose 10/13 to deliver tickets! I just found out TM has a rule about selling TS tickets , can only transfer/resell 72 hours in advanceConcert on 11/3 , can transfer on 11/1 , how do I change transfer date ? I also have a buyer i...

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Season ticket wallet missing AHL

I tried to list certain games from my season ticket wallet. However when i tried to add the Calgary Wranglers from the league list. The AHL is not found. Are you able to to add the AHL league onto my season ticket wallet list so i can start listing m...

transferring tickets

I am selling tickets and StubHub recommends I transfer tickets now. If I do that and they don't sell how do I get then back?

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Selling Mobile Transfer Tickets - need Help

Hello community,Really need help!I have ordered my tickets from Stubhub for an event on October 19th (mobile transfer tickets). It shows me that the tickets will be transferred on October 19. Unfortunately I can't go and want to sell my tickets. So f...

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Joni Mitchell tickets

I’m trying to figure out how I paid $728USD (1003 CDN) for 2 tickets in February that I can only sell for $200, all done through StubHub.What a screw up for me! Anyone else feel ripped off?

Scam or No Scam?

I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...

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Help! Ticket transfer confusion

I sold a ticket at the end of September and I transferred it from Ticketmaster to an email from StubHub ending in @ticketpreupload.com. I just now got an email with the buyers info including email to transfer the ticket to, except the ticket isn't in...

Update Delivery Date for Tickets

I had placed a 'Sale Order', selling one ticket and the only date option for delivery was showing as 7th January.I saw the note that it can be changed later so I proceeded.The issue is the tickets that I had purchased would be delivered to me on 8th ...

Bought and Relisted tickets

I relisted the tickets shortly after buying them. The tickets were never released to me. If I sell them will I still get the tickets and release them to the seller or will the person who has them release them to the new buyer?

tickets show on website but not app

The tickets I've listed for sell appear on the StubHub website for the event but do not appear on the StubHub app for the event. I've checked and unchecked "Recommended Tickets" multiple times on the app, but that doesn't make them appear (they appea...

transfer of new york comic con tickets after sale

NYCC tickets have to be activated before the event & are currently linked to my Showclix account. What is the best way to go about transferring it to buyer? They need a Showclix account & my ability to transfer it there OR I need to activate before m...

Sold tickets

I sold a pair of tickets. Received the buyers info, transferred the e-tickets to them. I go back to Stub Hub to show itself transferred the tickets but it shows that I now have to upload the links for the tickets. I can't do it as they are already tr...

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Returned tickets from ticketmaster

I transferred my tickets a few months ago and just got this email in my inbox from ticketmaster saying that my “ tickets you were in the process of transferring were not accepted by the recipient and have been returned to your account.Ticket transfer...

Ticket Refund

A few months ago, I purchased tickets for Eric Idles show in LA 9/26/24. Mobile transfer, so I never got the physical tickets. Meanwhile Eric cancelled ALL of his US dates around mid August.In late August all physical ticket holders were sent emails ...

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Getting paid for tickets

I made a sale for a concert that happened on September 29. It said my pending payout to my PayPal would happen by Monday, October 7. It's now changed to October 10. Why did it change? That's nine days after the event not eight. How can I get my money...

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Selling VIP Chris Brown Tickets Brazil x 2

Hi everyone, I am selling 2 x Vip Chris Brown Tickets for the 21st of December and need to sell them as I can not attend anymore. As I don't receive a E-Ticket I am receiving a paper ticket in the mail scheduled 14th of December can this be changed t...

Selling Canuck Tickets

I have a pair of Canucks Tickets which were given to me.On the Canucks App, I can transfer the tickets but not to see. Is the ticket okay to sell on StubHub?What is the potential problem re-selling a gift from a season holder tickets?I am worry that ...

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100% Seller Charge for Non-Transferable Tickets

Stubhub allowed me to sell tickets to a buyer that were non-transferrable. Admittedly, this was partially my mistake, but Stubhub also let the sale happen even though it was public knowledge that GA tickets are non-transferable for this concert. So t...

Selling tickets

I am new here , my tickets were purchased from Ticket Master , on Ticket Master site , it won’t let me resell my tickets!But I can list them on stub hub ! Is that correct? Or will I have a problem once someone try’s to buy my tickets ?

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Selling and Transferring tickets

Hi,I recently sold tickets for a concert and transferred the tickets over. I got a message saying that it was successfully transferred yet I just got an email from StubHub saying that I need to send the tickets. This is my first time selling tickets....

Can't list row and seat numbers

I am new to selling. I have two tickets to a concert that I can't use. The seats are in the Balcony and have specific row and seat numbers. When I went to list it, the form only offers the option "General Admission" and the row and seats options gray...

Transferring Sold Tickets

I am obviously NOT smarter than the StubHub app. I had two tickets for the Seahawks/Lions game tonight - which sold, but I'm having issues transferring.Bought the tickets through Stubhub -sold through Stubhub.I was working with the virtual assistant ...

swap tickets???

Hi - I got 3 tickets to Patti Smith 11/15. Then one more wanted to come, so I got another ticket in the same row, but the seat is far away. Is there anyway to "swap" the far away ticket on StubHub with someone closer to my three tickets? It would be ...

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Toronto FC - BMO Field Listings

The Field Boxes (1-58) need to have the same view and price rating as the Field South West and Field North West section. It's killing the listing and they are equal, if not better seats.

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Why Is My Listing "PENDING"

I just uploaded tickets to a baseball playoff game. I connected my account from the team to StubHub. All of the ticket data with row and seat numbers was populated automatically. I entered my price and all the other info and my listing is in PENDING ...

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Sell

Can someone help figure out how to sell tickets on StubHub

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Selling/transferring

First time seller. Tickets orig bought through AXS. I have established a listing. Chose tickets available 4/27. Can someone just tell me step by step what happens next if someone buys?

listing

the past two days every time I list tickets it says it might take 3 days to get tickets listed because of routine security checks ,this has never happend before the event is tonight ,whats with these routine security checks7911317797

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Reselling Tickets

Hi ThereI bough tickets on Stub Hub and am trying to resell . I want to have the tickets uploaded and ready to go, but currently the tickets are saved on my apple wallet. When I accepted the tickets from the Paciloan website I didn’t have an account ...

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orders

can you please help me out with the following orders ,every-time i call they tell me it's been escalated and its been over 6 weeks539276777,(buyers says they were side view but as you can see I uploaded proof of purchase,transfer and tickets and no w...

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Selling Fees

I purchased tickets and paid a $47 per ticket fee.If I sell those tickets, will I pay an additional fee? What fees will the buyer pay?Will I get the $47 back and then pay a fee or will it be $47 + the selling fee. These questions are never answered i...

How to transfer VIP vouchers to the buyer?

I transferred four concert tickets to Stubhub from Ticketmaster. The price I listed the tickets on Stubhub includes the additional price I paid for the VIP parking and cabana package that are included in these tickets but you need the VOUCHER to get ...

Transfer Pending

What happens if I sold tickets last month initiated the transfer through Ticketmaster, but it still shows as pending? If the buyer doesn’t accept by the start of the concert, am I allowed to cancel the sale without being dinged so I can go?

Missing Red Sox event on Aug 26 @ 7 pm

Any update on adding the game on Aug 26 at 7:00? I have been asking for the Blue Jays vs Red Sox at Fenway to be added for 3 weeks now and no progress. This game was on the original Red Sox schedule. The Red Sox added a suspended game at 2:00 and tha...

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Sold tickets and transfer still pending

What happens if I sold tickets last month & initiated the transfer through Ticketmaster, but it still shows as pending? If the buyer doesn’t accept by the start of the concert, am I allowed to cancel the sale without being dinged so I can go?

Transferring tickets

I have attached a screenshot that shows that I am able to view a listing, but not view the sale, so I am unable to get my tickets box 80, row one, seats 13 through 16 to the buyer because the information for the buyer is “invisible” to me I’ve sold h...

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Unable to upload tickets

I've been trying to upload to tickets to the taylor swift concert. My listing is active but I cannot seem to upload the tickets. The option to upload tickets is missing entirely. When I click on " see actions ", delete and deactivate are the 2 option...

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Can't upload tickets

We are selling tickets to a concert at the AMP in Rogers, Ark. The AMP does only digital tickets and you can't create a PDF Of them that I can see. They scan a QR code at the door that is not provided until the day of the event. The way to send them ...

I deactivated a listing

UPDATE: It turns out it is a TM issue, not SH. Thx I deactivated and deleted a listing for a ticket I had uploaded to my post for sale. The ticket is in my TicketMaster account as it did not ever sell on any platform. But, now, I cannot transfer the ...

Selling tickets bought on Stubhub

I bought a couple of mobile tickets on Stubhub to a baseball game and found out I can't go. I have not downloaded the tickets yet. Do I have to download the tickets to sell them?

Correcting ticket information

How do I correct ticket listing information? I failed to add the row for my seats. I tried to go into the listing and edit the row, but unable to do this. Thank you

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Selling tickets

About to list NOFX Portland show and wonder out of all the options to choose I want to make clear they both tickets are GA for BOTH days.Seems like they will be listed as single day so don’t want to have buyers thinking they are overpriced.Is there a...

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What to do with unused ticket?

Hey guys, new on here. I have a Lizzy McAlpine's Older Tour ticket for the DC venue, but due to scheduling I've bought ticket of the same show on another day, and I'm looking for a way to get rid of this current one (for Tuesday Jun 11). It seems the...

Deleted listing

If I delete my listing, will Stubhub return the tickets I uploaded to them? (They have not sold)

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Selling tickets

I won’t receive my tickets until the event date. How can I sell them?

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Buyer has not accepted ticket

What should I do if the buyer does not accept the ticket I transferred a few days ago? I sent it from a different platform and it's still showing that the buyer has not accepted when I log into my account. I used the email provided by StubHub. I am s...

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Pearl Jam - May 4 in Vancouver - transfer tix?

I bought PJ tix for Vancouver in good faith from the pre-sale on Ticketmaster - and after buying the tickets TM posted no resale or transfers. I have 8 tix (long story) and listed them on StubHub thinking I can at least send a screenshot of the ticke...

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Shane Gillis

Selling two tickets to see Shane Gillis in Nashville, TN. Bought the tickets in February, looking for what I paid $576 or best offer. Ticket InfoShane GillisSat, Apr 20 at 07:00 pmRyman Auditorium, Nashville, TN, USASat, Apr 20 at 07:00 pmSection 7 R...

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How to sell Luke Combs tickets for April 12th

I bought tickets to see Luke Combs on 4/12. I'm no longer able to attend the concert, but cannot figure out how to sell them. It says the tickets won't be available until 72 hours before the event. I see other people selling tickets in the section my...

Can't list any tickets on website

I've tried to list through both the app and desktop. I get to the screen where I need to enter the artist or venue. I enter the artist and click continue. The artist comes up in the search. I select it and click continue. On the next screen, the path...

Madonna Tickets Tampa Cannot Transfer?

Is anyone else having issues with Madonna tickets and Ticketmaster not allowing transfers? Said tickets would be available 04/01/2024 at 8:30 PM EST, but only mobile tickets and transfer is not an option. Will they make transfer option available? Any...

Timeline

I have received an email saying my tickets are sold. Please forgive me for asking perhaps what is a straightforward question, but do I wait for payment to clear before transferring the tickets?

Selling multiple tickets with 1 PDF

I'm sure this is a basic question, but I am new and hoping for some help. Thanks in advance. I am selling 4 tickets that are all in one PDF (each on its own page). Can I upload the single PDF and sell them as 1-4 tickets? If someone buys only 1 ticke...

StubHub sent my $ to the wrong bank

I had several orders sell at the Phoenix Open, but for some reason on 6 of them, my $ was sent to the wrong bank and StubHub will do nothing about it. I’ve been calling & emailing for over a month now and I cannot get any response from anyone in mana...

URGENT: Event Listing needs to be corrected

Hi, the following event's name needs to be updated to "LMR presents Fisher & The Martinez Brothers B2B Loco Dice + More":https://www.stubhub.com/the-martinez-brothers-miami-tickets-3-23-2024/event/153109399/?quantity=2 In addition, there are 6 differ...

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Purchased tickets not all listed, allowing sales

Hello - I purchased 15 tickets from StubHub in three separate transactions (5 tickets each). Now my plan has changed and I have to sell these tickets. While I was able to list 10 tickets for sales, I can't see the "Can't attend? Sell your ticket" opt...

buyer didn't accept tickets

I transferred tickets a few days ago and buyer has not accepted them. Game time is 4 hours from now. I rec'd the StubHub confirm email that they were sold and i confirmed it. What should i do?

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TIN number

Why are we required to enter our TIN number? I have sold two tickets less than face value. Therefore I have not made income on those sales, but I am still being asked to enter TIN.

Smith Center Las Vegas, selling tickets

I have a wonderful seat for an upcoming event (Neil Degrasse Tyson) at the Smith Center in Las Vegas but unfortunately can not attend now, but not sure how to sell the tickets on stub hub. There is no transfer ability unless I call them and request t...

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