Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? Payments are processed through either PayPal or Dire...

Tomorrowland bracelet personalisation

Hi, I've sold 4 Tomorrowland tickets on stubhub.Tomorrowland sends bracelet's to my home address at the begining of july.I've sold the tickets as paper tickets so that i can ship the bracelets to my buyer. Before i receive the bracelets i need to per...

  • 7 Replies

Ticket refund

I purchased tickets from someone and paid twice the ticketed price (Janet Jackson concert) How do I go about getting a refund? Do I just sell them back? Although I don’t see if this event had been canceled as of yet but I don’t think I want to ventur...

Listing Not Showing Up

I listed some tickets for the Beck concert on Thursday 4/26 at the Anthem in DC yesterday. The tickets show as being listed, and should be the cheapest tickets listed for the event, but I can't find them when I search StubHub. I contact customer supp...

  • 8 Replies

Postponed EDC Vegas

I sold a ticket for EDC Las Vegas which has now been postponed. How do I know if I will still be receiving my money for the sold ticket? If possible, I can cancel my order and get a refund from EDC directly but I need to know what I should do with my...

Updating Price

When I update my price, it's not updating on the event. Also, I created a new listing and it doesn't show on the event. It does show on my active listings though.