Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

tickets show on website but not app

The tickets I've listed for sell appear on the StubHub website for the event but do not appear on the StubHub app for the event. I've checked and unchecked "Recommended Tickets" multiple times on the app, but that doesn't make them appear (they appea...

transfer of new york comic con tickets after sale

NYCC tickets have to be activated before the event & are currently linked to my Showclix account. What is the best way to go about transferring it to buyer? They need a Showclix account & my ability to transfer it there OR I need to activate before m...

Sold tickets

I sold a pair of tickets. Received the buyers info, transferred the e-tickets to them. I go back to Stub Hub to show itself transferred the tickets but it shows that I now have to upload the links for the tickets. I can't do it as they are already tr...

Returned tickets from ticketmaster

I transferred my tickets a few months ago and just got this email in my inbox from ticketmaster saying that my “ tickets you were in the process of transferring were not accepted by the recipient and have been returned to your account.Ticket transfer...

Ticket Refund

A few months ago, I purchased tickets for Eric Idles show in LA 9/26/24. Mobile transfer, so I never got the physical tickets. Meanwhile Eric cancelled ALL of his US dates around mid August.In late August all physical ticket holders were sent emails ...

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Getting paid for tickets

I made a sale for a concert that happened on September 29. It said my pending payout to my PayPal would happen by Monday, October 7. It's now changed to October 10. Why did it change? That's nine days after the event not eight. How can I get my money...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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