When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...
I am trying to upload the correct pdf files which was uploaded wrongly previously. however, there is no such option.?
Sold and transferred tickets to Soulshine at MSG face value was notified by stub hub that they consider this a cancelled event since it is a fundraiser I requested my tickets be put back into my Ticketmaster account stub hub said they have to contact...
Hi,I've noticed listings for Ryder Cup tickets that are appearing as recommended listings that are in ALL CAPS and are misspelled? They are high in price, but are showing up as recommended in all sections,but don't show up when clicking on the sectio...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Never had this happen before in over a decade of selling…Last night at 6pm PST, I sold a ticket for a concert at 8pm PST.Instead of the normal email saying “your ticket was sold”, my email said “we found a buyer for your ticket and are investigating ...
No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...
Hi, I am a Legia season ticket holder who can't attend all the games. They always ask for ID at the entrance, even for league games, how can I then change the ticket so it can be sold on stubhub? THank you
Spoiler (Highlight to read) The Stubhub app glitched when I was making a listing (or that is my assumption). I'm not exactly sure how a 2nd listing was created. But somehow, there were apparently 2 listings created within StubHub at exactly the same ...
I had a ticket posted on 2 platforms and had to cancel a sale made here. Anyone know what will happen now? I read I will be charged the fee of the sale....however I did not receive payment for the ticket I sold....any idea what will happen?BTW....I f...
I'm trying to sell tickets and stubhub won't let me create listing because of the error "Sorry! Your card was not authorised by your bank. Please verify your credit card details and try again. If you believe your credit card details are correct, we s...
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Sold tickets a year ago. Buyer has yet to accept transfer. If tickets are still not claimed at time of start of concert can I use them for myself?
I sold tickets to TS concert tonight about a month ago. The day they were sold I transferred them to the email provided and got confirmation they were delivered to correct email. Buyer is telling Stubhub they don’t have access to tickets. Will I stil...
I sold Tickets over a year ago for the TS concert. They are not showing up in my sales. Has anyone else ever had this issue? I have the email that they sold with the confirmation number.
Hi @TeamStubHub @TeamStubHub1 I have a question about a resale order. If I buy tickets from a seller and list them for resale, and if my seller cannot deliver tickets at all, would I be held responsible and charged my listing amount because I could n...
I want to sell 2 Oasis tickets, but TM is not allowed to transfer for now. I'm expecting it will be able to transfer 48-72 hrs before the concert. If I'm selling it now, in the restriction section when listing the tickets, should I check the box "Res...
this is the 4th time I have posted if anyone else has trouble preuploading seat geek tickets to stub hub?I have called 5 times and have spoken to 2 supervisors who have promised the issue is escalated and will call back within 24-48 hours. THEY HAVE ...
Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...
I sold a ticket at the end of September and I transferred it from Ticketmaster to an email from StubHub ending in @ticketpreupload.com. I just now got an email with the buyers info including email to transfer the ticket to, except the ticket isn't in...
Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow? The ...
I sold a pair of tickets. Received the buyers info, transferred the e-tickets to them. I go back to Stub Hub to show itself transferred the tickets but it shows that I now have to upload the links for the tickets. I can't do it as they are already tr...
When I attempted to print my shipping label, I received a page not found (several times). Now when I go to the sale details I don't have an option to print the shipping label. I can't find a support phone number anywhere. Any advice? eta I found the ...
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I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying ...
I just uploaded tickets to a baseball playoff game. I connected my account from the team to StubHub. All of the ticket data with row and seat numbers was populated automatically. I entered my price and all the other info and my listing is in PENDING ...
I am trying to sell a couple of tickets to Gypsy that I can't use. Telecharge doesn't make purchased tickets to shows like Gypsy downloadable until 14 days before the performance. Since this is standard procedure StubHub must know this. Yet it keeps ...
Dang! I listed 2 tickets for a Saturday matinee, turns out my tickets are for Sunday. Buyer unfortunatey cannot use the tickets for Sunday, now what?!? I cannot seem to cancel the sale, can the buyer? Should I just re-post the tickets for Sunday & tr...
Any update on adding the game on Aug 26 at 7:00? I have been asking for the Blue Jays vs Red Sox at Fenway to be added for 3 weeks now and no progress. This game was on the original Red Sox schedule. The Red Sox added a suspended game at 2:00 and tha...
What happens if I sold tickets last month & initiated the transfer through Ticketmaster, but it still shows as pending? If the buyer doesn’t accept by the start of the concert, am I allowed to cancel the sale without being dinged so I can go?
Hey guys, new on here. I have a Lizzy McAlpine's Older Tour ticket for the DC venue, but due to scheduling I've bought ticket of the same show on another day, and I'm looking for a way to get rid of this current one (for Tuesday Jun 11). It seems the...
If I delete my listing, will Stubhub return the tickets I uploaded to them? (They have not sold)
Suddenly I am not receiving email notifications on sales. Major issue! Checked deleted, Spam, Junk. I receive email confirmations on new listings from StubHub but this month no Sales notifications. StubHub claim they were sent..,.
I listed my 4 tickets with one PDF. If I sell 1 to 2 tickets and decide I want to go with my other two tickets, how do I separate that listing if someone just buys the 1 to 2? Also, can I separate my one listing from 1 PDF (4 tickets) to two listings...
I want to selll my tickets for the AIR concert on March 24thI'm not able to upload it. There are 4 tickets but he only accepts 2 in the options. The 4 tickets are together in the same PDF.Can you help me with the instructions?Thank you very
I've got an active ticket sale listing and StubHub wants me to transfer my tickets to an email they provided. But when I go to https://secure.tickets to transfer the ticket, I can't choose the ticket. I can enter the email, but the transaction can't ...
I've tickets posted for sale. BUT, I am leaving the country for a period of time. I will be where there is no internet available. How can I put my tickets on temporary hold until I return to the country? In other words, if someone attempts to purchas...
With the $600 threshold being delayed for the 2023 reporting year, will Stubhub still be sending a 1099-K for 2023 for sales less than prior threshold (since it's still the current threshold)? They have not updated their website with this info. since...
Are you able to sell tickets to an event that is taking place in a foreign country? Example: I reside in US, and I'm looking to sell tickets to an event in Germany. Is this allowable, and if so how does it work....any different than usual? Thank you!
I put tickets up for sale. I can see them as "active" in my sales listings, but cannot find them as an interested purchaser would. I tried to locate them signed in, signed out, and on another computer, each time with no result. Can someone help me?
What happens if we want to keep tickets we previously listed for sale? I just recently found out about the rescheduled event date and realized I would like to keep whatever tickets I have left for a concert.
I am trying to upload a PDF of two tickets to a listing that's been live for a week or so. It's a PDF directly downloaded from Ticketmaster. But when I hit upload, I get an error message. Two error messages, actually, depending on browser (I tried a ...
I sold my tickets and shipped today. UPS tracking says they will arrive tomorrow but the Stubhub status still says unshipped.
Hi, I purchased tickets to a show via StubHub, but then was gifted tickets to the same show so I listed the tickets to sell that I purchased on StubHub. I've never sold tickets that I had bought on StubHub so I just wanted to confirm if for some reas...
I have a buyer that just purchased tickets and the email they provided is an apple relay email and im a little sketched out that they will either A not receive the tickets or B receive them and say they didnt. How do i go about verifying if the buyer...
