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Topics with Label: Sale Help

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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? Payments are processed through either PayPal or Dire...

listing is missing

one of my listings (I have 10 total) went mising. Not in sales. Not in listings or anywhere else. The event is in October so I know it did not expire. Should I just list them again? I'm worried they will reappear. This is ongoing for 7 days now.

Sold Listings on "Get More Pricing Info" are gone

When I list tickets or even when considering purchasing ticket to sell, I check what tickets have sold for. It appears this feature is gone now. All of my listings only show Active Listings when I click on "Get More Pricing Info" and not Sold Listing...

  • 4 Replies

Ticket listing disappeared

I've had tickets listed for today's (6/12) Cubs-Cards game for the past week. I modified the price a couple of times yesterday and now the listing no longer appears in the Listings or Sales sections of my account on the StubHub site or app. It also d...

  • 2 Replies

Buyer canceled order

Hi. My order was canceled by the buyer after i transferred them the ticket. They called and said the ticket didn’t match the description it’s a GA Vip ticket with balcony access. The actual mobile ticket doesn’t say that on it but it is a vip ticket ...

Incorrectly Charged Fees

I had to sell tickets for a show that was rescheduled due to covid. We could not attend on the new date. The rep who helped me via phone said i would not be charged a service fee for the sale. I was very explicit about that and we reviewed the ticket...

  • 0 Replies

Selling Tickets

So I sold my tickets for a concert that takes place in October and was wondering if I could cancel the sale if I still wanted to go