When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Awful experience. Customer Service is incompetent. They had no clue how to sell tix for an international event. Literally had to walk them through how to complete a sale so it would go through, on the day of the event no less. Then of course quoted w...
NOBODY IN CUSTOMER SERVICE HAS BEEN ABLE TO RESOLVE THIS ISSUE FOR ME:I bought tickets on 7/29/24 for Queens of the Stone Age for September 28, 2024. The event was postponed. The event was rescheduled for June 11, 2025. When I claim my ticket for the...
Hello, I recently sold one General Admission ticket for the _______ event. When I went through the process to sell the tickets, the box for the proposed selling price was $510. I proposed selling the tickets for $510, and the box showed that I would ...
Hi, due to a travel plan change I had to sell 5 Red Sox MLB tickets.The only selectable option was Barcode mode, even though I see other listings for the same match selling as mobile transfer.Now I sold all the 5 tickets, however the Barcode will be ...
Here is a timeline of what has happened to me:1. I bought tickets on stubhub for an Atlanta Hawks game, tickets were supposed to mobile transfer2. Tickets were delivered to me, but not through a ticketmaster account transfer which is the normal metho...
When you sell tickets on StubHub that you bought on StubHub do you only get back the price of the ticket(s) or can you get the fee you were charged when you bought the tickets initially?
Hey all, I have sold 10 tickets to a Rangers game, and none of the codes will upload, and SH has been no help. I sent pictures to an online form they sent, and I still get threatening emails to upload tickets or face $ punishments. Any ideas?@links t...
I listed my tickets about 30 hours ago. I priced them in the same price range as others selling for the same event. I just realized that Stub Hub automatically filters the listings so that only the “recommended listing” are visible. This is the defau...
I have printed and shipped my tickets as of a week ago. Is there a way to track the package. My account still says I need to print a label and ship before I run out of time.
Need help can an admin please reach out directly?
I am relisting tickets for an event the location changed the date on we can no longer attend. I disagree with not being reimbursed the service fees but I can get over that.Why are we not reimbursed for tax paid on the original purchase? In any purcha...
He publicado mi anuncio y me dan un correo para enviar las entradas. Estas han sido vendidas por Ticketmaster Perú y se encuentran en el app de QUENTRO. Desde Quentro las he enviado varias veces al correo indicado por STUBHUB, pero al parecer no lleg...
Hello friends, what exactly are the rules when it comes to selling paper tickets the same day of the event (when there's no possible way to get it delivered by any given carrier)? Is it the sellers responsibility to have it delivered once the order h...
I have four tickets for this February 19th match LA Lakers vs Charlotte Hornets and over the past week I've received several messages informing me that the tickets were sold, but few minutes later I received other messages informing me that the sale ...
I want to dispute a charge as this my first time selling a ticket and the incorrect date was used. I did go to the email where it said to click here for a dispute but whe. I did nothing was there and it said the page was no longer available. Huh ????...
@ links to membersWhy are we unable to list Box Seats-VIP tickets for sale at the Hollywood Casino Amphitheatre - St. Louis (Maryland Heights) for Simple Minds, Whiskey Myers-Tedeschi Trucks, and Toto? Other amphitheatre venues have box seats listed ...
Hi, I sold 2 tickets for the Adele concert, everything ended OK, the person paid me and everything but now I keep getting this email. How am I going to pay the amount I sold the tickets for to Stubhub? It's the total, I wouldn't have any profit.PS: I...
I have a listing for Tim McGraw and have 6 General Admission (no reserved seats) tickets available. Why are none of these options available?Any number of tickets may be purchasedAll tickets must be purchased togetherPrevent one ticket remaining unsol...
Selling my Indiana University mens basketball tickets, Purdue at IU, and Penn State at IU, but neither show up for the general public to see. When I'm logged into my account they show as active and listed. I've tried de-activating and deleting, and t...
I purchased 2 side by side seat tickets for Matt Rife Show in Houston Tx on March 9,2025. Now I can't go and need to at least make the money back that I spent. How do I do that and is it guaranteed that someone will purchase the tickets or will I end...
I received an email that has a link, (I believe it's a link)to upload tickets for faster sell. That's what it says I'm the email I was sent. But I can't figure out how to do it. I'm new to this and need to figure out what to do ASAP. Can anyone help ...
I used my Klarna account to purchase my tickets and now I'm not able to attend. Can I still sale my Tickets on Stubhub.com. Thats the app I was using when I purchased the tickets.
Bought 2 tix together, need to sell only one. When it asks "how many tickets do you have", technically I have two but I'm assuming it's asking how many I want to sell, right? So I select "one" and then see it wants me to select the correct option, ho...
I’m confused why Stubhub seems to be penalizing me for my ratings on my postings? At the Moda Center, rows AA-DD are in front of Rows A-Z, and looking at comparable seats (mine are two rows behind the Blazers bench versus others that are two rows beh...
I have been trying to straighten this out for a week with no luck. I have two tickets for sale in Section 339 and the map, even with the "recommended" filter off, does not show any tickets available in Section 339.These tickets always sell, but no on...
StubHub has usually been a very reasonable option that I have trusted for years as a sports fan for buying tickets and selling my own personal tickets to events I cannot make. Recently, that trust in StubHub doing the right thing has disappeared. I h...
Tickets sold overnight on another platform, prior to selling on StubHub
My tickets sold earlier overnight on another platform. I no longer have the tickets.
Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow? The ...
Are you able to sell tickets to an event that is taking place in a foreign country? Example: I reside in US, and I'm looking to sell tickets to an event in Germany. Is this allowable, and if so how does it work....any different than usual? Thank you!
I've had a sale cancelled twice 'due to security issues related to the buyer’s account'What's up with that?!?
I have been selling on Stubhub for years but have never seen this message:"Your tickets are currently hidden by active filters. Upload your tickets to boost disability"Is this a new thing ? I cannot even tell if my tickets are visible to anyone (let ...
I just sold two tickets for a show in late April. What justifies StubHub in holding my sales proceed for more than THREE months? Please someone have a good answer to this. We must find a better way.
I see numerous tickets on Stubhub with mobile transfer and instant download as option. I have some tickets bought from accor arena website and they are in my fan wallet app app - I think its ticketmaster france app. Tickets imported to app and I see ...
The event page is leaving listings out. If one sorts by price, and toggles off ‘Recommended Tickets’, not all listings are presented. In addition, if one sorts by price, they do not sort from low to high as one scrolls through the listings. I discove...
I have tickets for sale for the April 20 2025 tennis matches at the Porsche Arena in Stuttgart. StubHub is not listing this event for some reason, is there anyone interested in tickets for this event? Thank you.
I bought 4 tickets to Kevin Hart for February 16th 2025. The show gets rescheduled for February 14th 2025. I received an email saying that if I cannot go, I can resell my tickets on StubHub and no fees will be charged because of this rescheduling. I ...
I received a notification yesterday asking me to transfer tickets I sold. However, I realized that the event information I provided was incorrect. The tickets I have are actually for the New York venue, but I mistakenly listed them as being for the K...
this is the 4th time I have posted if anyone else has trouble preuploading seat geek tickets to stub hub?I have called 5 times and have spoken to 2 supervisors who have promised the issue is escalated and will call back within 24-48 hours. THEY HAVE ...
I've filed a ticket on this and talked to customer support about this, and they are refusing to acknowledge it's an issue. I've provided screenshots and steps to reproduce it and all. Super frustrating because it will impact my ability to sell my tic...
How can I sale my virtual tickets for the nfl game Dec 29th Cleveland Ohio? Cleveland browns vs Miami Dolphins
I've incurred about 5 charges over the last week for events that were cancelled during covid. You would think they'd be 100% sure the event took place before issuing charges. Is anyone else experiencing this?
Has anyone experienced being charged for purchasing tickets on Stubhub, selling those tickets on Stubhub, but never receiving the tickets, and subsequently being charged for the original purchase as well as for selling the tickets that were never rec...
I listed tickets, received and email noting listing was expiring soon, then tickets sold, now they have sold twice
Hi I purchased tickets on Stubhub, and resold them on Stubhub. I received an email saying I don't have to do anything since everything was done through Stubhub. But now my account says no sales and no listings. I haven't received the payment. How can...
I believe I am having this problem with StubHub, I sold some Sabrina Carpenter tickets for March and have tried contacting StubHub live chat to see what is happening. They have no recollection of the listing even though the listing is in my sales. Th...
I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying ...
I sold tickets through Viagogo. Also the event successfully completed on Oct. 26, 2024. Its been more than a month now but my payment had not been credited by Viagogo. The customer support representative keep saying that your issue had been escalated...
For the Acura Grand Prix on April 11-12-13, there are no track maps. Therefore, we cannot list specific seating because the only maps are General Admission. Friday is completely GA. Saturday is GA & Reserved. Sunday is SRO for GA, & Reserved. There a...
sold my tickets 8 months ago and uploaded all of them but today i received an email saying i did not fulfill my sale? what is this scam? false accusations
I have never sold tickets before and was supposed to take my daughter to billie eyelash but sickness continues to keep us busy! So I tried to list the tickets on stubhub and there is alot of buttons to push, boxes to be checked it was alot , so I cal...
Never had this happen before in over a decade of selling…Last night at 6pm PST, I sold a ticket for a concert at 8pm PST.Instead of the normal email saying “your ticket was sold”, my email said “we found a buyer for your ticket and are investigating ...
My daughter bought tickets on stub hub during a presale. They are now cheaper through the actual venue. If I sell the tickets, do I get all my money back? Also, she got a confirmation email, and it says processing, but she hasn't gotten the actual ti...
I am trying to upload the correct pdf files which was uploaded wrongly previously. however, there is no such option.?
Sold and transferred tickets to Soulshine at MSG face value was notified by stub hub that they consider this a cancelled event since it is a fundraiser I requested my tickets be put back into my Ticketmaster account stub hub said they have to contact...
Hi,I've noticed listings for Ryder Cup tickets that are appearing as recommended listings that are in ALL CAPS and are misspelled? They are high in price, but are showing up as recommended in all sections,but don't show up when clicking on the sectio...
No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...
Hi, I am a Legia season ticket holder who can't attend all the games. They always ask for ID at the entrance, even for league games, how can I then change the ticket so it can be sold on stubhub? THank you
Spoiler (Highlight to read) The Stubhub app glitched when I was making a listing (or that is my assumption). I'm not exactly sure how a 2nd listing was created. But somehow, there were apparently 2 listings created within StubHub at exactly the same ...
I had a ticket posted on 2 platforms and had to cancel a sale made here. Anyone know what will happen now? I read I will be charged the fee of the sale....however I did not receive payment for the ticket I sold....any idea what will happen?BTW....I f...
I'm trying to sell tickets and stubhub won't let me create listing because of the error "Sorry! Your card was not authorised by your bank. Please verify your credit card details and try again. If you believe your credit card details are correct, we s...
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Sold tickets a year ago. Buyer has yet to accept transfer. If tickets are still not claimed at time of start of concert can I use them for myself?
I sold tickets to TS concert tonight about a month ago. The day they were sold I transferred them to the email provided and got confirmation they were delivered to correct email. Buyer is telling Stubhub they don’t have access to tickets. Will I stil...
I sold Tickets over a year ago for the TS concert. They are not showing up in my sales. Has anyone else ever had this issue? I have the email that they sold with the confirmation number.
Hi @TeamStubHub @TeamStubHub1 I have a question about a resale order. If I buy tickets from a seller and list them for resale, and if my seller cannot deliver tickets at all, would I be held responsible and charged my listing amount because I could n...
I want to sell 2 Oasis tickets, but TM is not allowed to transfer for now. I'm expecting it will be able to transfer 48-72 hrs before the concert. If I'm selling it now, in the restriction section when listing the tickets, should I check the box "Res...
Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...
I sold a ticket at the end of September and I transferred it from Ticketmaster to an email from StubHub ending in @ticketpreupload.com. I just now got an email with the buyers info including email to transfer the ticket to, except the ticket isn't in...
I sold a pair of tickets. Received the buyers info, transferred the e-tickets to them. I go back to Stub Hub to show itself transferred the tickets but it shows that I now have to upload the links for the tickets. I can't do it as they are already tr...
When I attempted to print my shipping label, I received a page not found (several times). Now when I go to the sale details I don't have an option to print the shipping label. I can't find a support phone number anywhere. Any advice? eta I found the ...
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I just uploaded tickets to a baseball playoff game. I connected my account from the team to StubHub. All of the ticket data with row and seat numbers was populated automatically. I entered my price and all the other info and my listing is in PENDING ...
I am trying to sell a couple of tickets to Gypsy that I can't use. Telecharge doesn't make purchased tickets to shows like Gypsy downloadable until 14 days before the performance. Since this is standard procedure StubHub must know this. Yet it keeps ...
Dang! I listed 2 tickets for a Saturday matinee, turns out my tickets are for Sunday. Buyer unfortunatey cannot use the tickets for Sunday, now what?!? I cannot seem to cancel the sale, can the buyer? Should I just re-post the tickets for Sunday & tr...
Any update on adding the game on Aug 26 at 7:00? I have been asking for the Blue Jays vs Red Sox at Fenway to be added for 3 weeks now and no progress. This game was on the original Red Sox schedule. The Red Sox added a suspended game at 2:00 and tha...
What happens if I sold tickets last month & initiated the transfer through Ticketmaster, but it still shows as pending? If the buyer doesn’t accept by the start of the concert, am I allowed to cancel the sale without being dinged so I can go?
Hey guys, new on here. I have a Lizzy McAlpine's Older Tour ticket for the DC venue, but due to scheduling I've bought ticket of the same show on another day, and I'm looking for a way to get rid of this current one (for Tuesday Jun 11). It seems the...
If I delete my listing, will Stubhub return the tickets I uploaded to them? (They have not sold)
Suddenly I am not receiving email notifications on sales. Major issue! Checked deleted, Spam, Junk. I receive email confirmations on new listings from StubHub but this month no Sales notifications. StubHub claim they were sent..,.
I listed my 4 tickets with one PDF. If I sell 1 to 2 tickets and decide I want to go with my other two tickets, how do I separate that listing if someone just buys the 1 to 2? Also, can I separate my one listing from 1 PDF (4 tickets) to two listings...
I want to selll my tickets for the AIR concert on March 24thI'm not able to upload it. There are 4 tickets but he only accepts 2 in the options. The 4 tickets are together in the same PDF.Can you help me with the instructions?Thank you very
I've got an active ticket sale listing and StubHub wants me to transfer my tickets to an email they provided. But when I go to https://secure.tickets to transfer the ticket, I can't choose the ticket. I can enter the email, but the transaction can't ...
I've tickets posted for sale. BUT, I am leaving the country for a period of time. I will be where there is no internet available. How can I put my tickets on temporary hold until I return to the country? In other words, if someone attempts to purchas...
With the $600 threshold being delayed for the 2023 reporting year, will Stubhub still be sending a 1099-K for 2023 for sales less than prior threshold (since it's still the current threshold)? They have not updated their website with this info. since...
I put tickets up for sale. I can see them as "active" in my sales listings, but cannot find them as an interested purchaser would. I tried to locate them signed in, signed out, and on another computer, each time with no result. Can someone help me?
What happens if we want to keep tickets we previously listed for sale? I just recently found out about the rescheduled event date and realized I would like to keep whatever tickets I have left for a concert.
I am trying to upload a PDF of two tickets to a listing that's been live for a week or so. It's a PDF directly downloaded from Ticketmaster. But when I hit upload, I get an error message. Two error messages, actually, depending on browser (I tried a ...
I sold my tickets and shipped today. UPS tracking says they will arrive tomorrow but the Stubhub status still says unshipped.
Hi, I purchased tickets to a show via StubHub, but then was gifted tickets to the same show so I listed the tickets to sell that I purchased on StubHub. I've never sold tickets that I had bought on StubHub so I just wanted to confirm if for some reas...
I have a buyer that just purchased tickets and the email they provided is an apple relay email and im a little sketched out that they will either A not receive the tickets or B receive them and say they didnt. How do i go about verifying if the buyer...
