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First, your company RAISES FEES WITHOUT NOTICE, then you take away ALL
of the options to help your/our customers find the best seats at the
best prices. It is like your new owners have no clue what they are
doing! You are making it harder for your cu...
Why is this all purple interface back? This happened during the MLB
playoffs and again now in the NFL playoffs. Your sellers and buyers both
appreciate the feature to search and price strategically by zone.
Disabling that feature dramatically reduces...
I recently bought tickets to a local sporting venue. I noticed that the
fee on my $300/ticket price was ~25%! I paid almost $200 in ticket fees
alone. I looked at ticketmaster for comprobable priced tickets and their
fees were about 12%. Why are thes...
The new display to view tickets for sale is so weird now. Worst feature
missing is the ability to toggle between section/zone for viewing? Is
this accurate or is there some way to get it back?For context- looking
at Yankees ALCS and don't see the opt...
I just discovered something when checking on my listing on StubHub. When
I click on it, there's an "ad" from StubHub saying that the buyer can
buy a "better" seat for only $XXX more. Um, hello. When did THAT start
happening? If this continues, I'm ta...
A couple of times now I’ve wanted to list mobile tickets for sale on
Stubhub for events that are clearly mobile ticketed events only. The
only options given when listing the tickets has been PDF or paper
tickets. The first time I complained and the a...
Bring back the Contact Us page. You have completely removed the ability
to find phone and/or chat support on the website. I have scoured your
site for any way to contact you, and cannot find a single link offering
actual customer service support. The...
@TeamStubHub - for future development, I'd like to suggest that it be an
option to sell piggyback seats in varying combinations as long as there
are two seats in each row and the seats overlap. For instance, if I have
2 tickets in Row X (seats 3 & 4)...
I have reserved a ticket and it will be sent on April 27, 2020. But the
date is wrong. Can I resell it without a ticket? Or is it refundable? I
don't know what to do.
