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Rescheduled, postponed, or canceled events We'll email you if your event changes Postponed or rescheduled events What happens when an event is canceled? Getting your tickets We'll email you when your tickets are ready. Don't forget to check spam or j...

Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place. Anything from board titles, to functionality and design, or gamification!

by Community Manager Community Manager
  • 9 Replies

Old Email

I bought tickets and accepted them with a work email that has since been deleted. I changed my profile to show my new email but I know when the tickets are sent they will go to the old one I no longer have access to. I looked everywhere on the websit...

  • 1 Replies

Seats questions

HiI bought tickets together for my children and see seats are 23,25,27How do I know they’re next to each other?Section and row are the same? And it’s in the seating areAny ideas?

  • 1 Replies

Can’t transfer tickets

Hello!I sold a ticket on here for a show that is happening on Thursday and ticketmaster will not let me transfer the ticket. The option is not available (but of course the option to sell on ticketmaster is 🙄)Ticketmaster told me to contact the venue...


when i purchased my tickets it said the seat were together but once purchase went through it is seat 22 and 30?

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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