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Rescheduled, postponed, or canceled events We'll email you if your event changes Postponed or rescheduled events What happens when an event is canceled? Getting your tickets We'll email you when your tickets are ready. Don't forget to check spam or j...

Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place. Anything from board titles, to functionality and design, or gamification!

by Community Manager Community Manager
  • 7 Replies

I never received my tickets

I bought tickets to a sporting event yesterday, received a confirmation email that said my tickets would be delivered soon, and I never received the tickets that I paid for. I don't see anywhere on this site where I can directly contact stubhub to al...

I accidentally put the wrong email when buying tickets

When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didn’t notice until I had already made the order. U am not really sure how to contact the buyer as wel...

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Stub Hub Phone contact

Does anyone know how to actually talk to someone at Stub HubI need some advice about confusion with a sale of a rescheduled game.Can't find any phone number

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Managing Ticket Sales on Multiple Sites

Just curious ... how do individuals manage listing thier tickets on multiple sites (e.g., StubHub and TicketMaster)? How do you mitigate the risks of a Double Sale? If you choose to only list on a single site, what do you base your decisions on? Than...

Pnc Music Pavilion Charlotte

I would like to know what are the covid protocols as of right now? What are the requirements for attending the concert venue? I am attending the WU-TANG AND NAS concert.

  • 1 Replies
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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