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Need replacement tickets

I purchased tickets and the seller told StubHub the tickets were reimbursed to her and not valid. I have been explaining this for 3 months to "customer service" I was told I may not receive tickets until the day of the event. This is an out of town e...

STUB HUB

HOW ABOUT IDEAS TOO HELP STUB HUB IMPROVE INSTEAD OF PPL JUS BLASTING THEM FOR THER OWN REASONS LETS TRY THAT PEOPLE

NSO602
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  • 139 Views

Never received tickets

We never received our mobile tickets to a concert last night. How do I reach someone for help? The live virtual chat just said to check spam folder. We'll I did and nothing. Is there a phone number or email to contact someone?

Selling tickets

I am new hereWhen I click on sell my tickets on ticket master , I get this responseResale for this event has not been turned on by the Event OrganizerBut I can list them on stub hub ! Is this correct

CB0724
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  • 1 Replies
  • 358 Views

Don’t trust the fan first guarantee

Here it is a month later and I still haven’t heard a word from stub hub. Somehow my tickets get “transferred” to someone unknown to me but I didn’t find out about it till 4 hrs before the game when I went to view tickets and it kept giving me an erro...

Feedback..

So where do I begin... so I purchased an event tickets which is scheduled for Nov 15th at red rocks amphitheater.. but I've lost my email and lost my screenshot of all the confirmed order ID.. and my dupid email.. deletes my email.. every 2weeks.. so...

Vick81
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  • 1 Replies
  • 337 Views

Logging out of the app is impossible

i don't know when this accured but for months I have not been able to log out of my stubhub account. Even if you click log out then cancel when the confirmation pop up comes up it freezes the app and stops working completely. I should have to delete ...

Terrible experience

Terrible experience. Paid for tickets months ago and found out 24 hours ahead of event they were not available. I was offered and accepted alternative tix many times in that 24 hours, but still no tix. I was told 2 hours prior to the event if the tix...

Taylor Swift in Vienna

Dobrý den, StubHub mi stále nevrátil peníze za zrušený koncert Taylor Swift ve Vídni v srpnu. Tvrdí, že peníze poslali, ale stále nedorazily. nereagují na zprávy. Má někdo podobnou zkušenost?

MartaF
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  • 179 Views

World Series Tentative Game Tickets

Hi, I just purchased tickets to the “LA Dodgers World Series Home Game 4, If Necessary” game. The ticket date says Nov. 2nd but based on league playoffs, Game 4 may not happen on Nov. 2nd so I’m wondering what happens to my tickets if Game 4 ends up ...

WStix
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  • 2 Replies
  • 717 Views

Seating

How do you know if the seating is 'cascade,' or simply all seating on main floor is level, so your not sitting and staring into the back of someone's head when you pay a high price to see the show? I am looking at row M seats 1 & 2 of Mercury Theatre...

Bought tickets for wrong day of event

Hi there! So I bought tickets for the Braves Mets game in April. It was supposed be for Wednesday night but I didn’t realize until after the purchase went through it says Tuesday night even though I’m pretty sure I chose Wednesday. Either way can I f...

Tickets for sale

I have 6 very good tickets. I'm from out of the country, can't make the trip to nashville. I have put the tickets for sale, I was sure at that price they would sell considering they are lower level 6 tickets together. But no news...The show is tonite...

Sophie7
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Recommendations

I recently bought tickets for a concert for March 21st, 2024. I received a message confirming my order, and that the tickets would be sent via email before the 21st. I arrive to the venue where the concert was at, and I never received the tickets. I ...

Coupons

I have a coupon and when i enter it it says invalid. I have called customer service twice and they still have not solved the problem. Has anyone else had a problem with coupons

Tickets

I brought tickets today to and they were confirmed. That have the section and seats, but no row.

Smith68
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  • 0 Replies
  • 690 Views

Peso Pluma Indiana

y all I purchased tickets to Peso Pluma back in September for October event, the concert has since been postponed. How long do I have to wait before I can ask about a credit or refund.

mbratly
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  • 1 Replies
  • 1148 Views

Transfering

Best way for bought Stadium Series tickets on my sons phone to transfer to mine if I cannot print?

Super helpful customer service!

I just want to say thank you for the amazing customer service! I made a major mistake and didn’t understand the process of listing tickets, selling tickets, etc. Maryann was so incredible! She helped me to understand the procedures and how to rectify...

Looking to visit art exhibition

Recently, I have developed an interest in contemporary art and want to visit some well-known art exhibitions. Can anybody suggest to me the average cost of visiting an art gallery in Arizona? Or is visiting an art gallery free?

Positive feedback

I have sold many tickets through StubHub. Since my team has gone to mobile device ticketing, I did not know how easy it would be to sell to StubHub. I am so glad that StubHub has a relationship with the NFL. My rep at the Buccaneers office helped me ...

Great experience

Last night I called customer support. Although the hold time was relatively lengthy, the help I received from Amber was fantastic. Amber was incredibly personable, upbeat and customer-friendly. I was a little tense to begin with because my event was ...

Amazingly helpful person named Darian

I just sold two tickets to Neil Young in Seattle and the person who helped-Darian- was amazingly patient and helpful. I am an old goat who is a tech ignoramus.Darian worked with me and my wife for over an hour. I am very grateful and extremely impres...

ogfb
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  • 1 Likes
  • 1 Replies
  • 2591 Views

Thank you!! Stubhub support.

Ive been trying to find an email address to send a thank you note. Last night we tried to attend an event and the tickets were sold to us frauduletly. We called the 1 800 Number and Sarah was able to help immediately. Within minutes new tickets were ...

Diana R. Awesome customer service.

@DianaR deserves recognition for her outstanding customer service and support. Diana was quick to respond to all of my emails and went above and beyond to help me. Thank you StubHub for having such amazing employees like Diana.

ricky
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  • 1 Likes
  • 1 Replies
  • 3409 Views

Dominique is Amazing

I called customer support and I was blessed that Dominique was the one who answered my call for help. She listened to my problem and did her absolute best to help me. She was extremely patient and spent at least one hour to help me resolve the proble...

ricky
by
  • 3 Likes
  • 1 Replies
  • 2917 Views

Super helpful customer service!

This is the first time I have used Stub Hub. My tickets arrived timely and in good shape. Unfortunately, due to injury I had to cancel my trip at the last minute. Fedex did not deliver my tickets 'next day' as promised, saying that 'no one answered' ...

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