Suggestions and Feedback
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Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place. Anything from board titles, to functionality and design, or gamification!

by Moderator Moderator
  • 8 Replies

Sold Tab Inquiries

I have been buying and selling tickets on Stubhub for years. I am a season ticket holder for two major sports at a major big ten university. I was selling one of my basketball games recently and notcied that I could not longer see the Sold tab, which...

Seller fees increased to 13% from 10%

Up until last week or so, all my listings had 10% seller fees. Starting from last week I started seeing 13% seller fee on one of the most recent listings, and ever since then all the new listings I create shows 13% seller fees. Used the customer serv...

Ship Notification Suggestion

I have a suggestion for the automated shipping notifications. If UPS tickets are sold anytime after 8pm Friday night, UPS hubs are usually closed for the weekend. The earliest time to drop off and update tracking info would be Monday morning. I sold ...

  • 1 Replies

Re: Ticket & Delivery Concerns - FAQ

Why is StubHub setting minimum prices for events like Yankees games, section by section, without informing either buyers or sellers that you are doing so? It seems like this practice hurts both buyers AND sellers, while benefitting your partners. Nor...

Historical Sales Data

Is there a way to see historical sales data for events that you've previously sold tickets to? I used to be able to access an address similar to the URL below, but it appears that the page has finally been removed. This data has been extremely import...

Value indicator

Stub Hub's algorithm for determining value is wrong. The value is the actual value based on the original cost of the tickets vs the sale price, or at least that is my assumption. At Dodger Stadium tickets in the Field VIP section 24 to 25 (between 1s...

Affiliate Link Idea

Would be nice if we had a way to share a unique hyperlink which would take potential buyers directly to our ticket listing of their interest with a reduced seller and buyer fee, on those purchases (since those are hits/sales we directly contributed t...

Ticket search criteria/filtering

I was wondering if StubHub could add more filtering criteria in ticket searches. I would like to select specific sections of the venue for ticket availability (e.g. sections/rows). I thought this capability existed before on your website.

by sgoet
  • 13 Replies

website feedback

when deleting and deactivating a listing please let the seller know they need to scroll and hit save changes or their listing is not deleted or deactivated. thanks.

Change confirmation email after posting a listing

Recently a change has been made that altered the listing confimation emails. The old emails included the show, venue, section, price, and seat information. The new way does not provide any of this information and makes it very difficult to make sure ...

  • 2 Replies