Suggestions and Feedback
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Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place. Anything from board titles, to functionality and design, or gamification!

by Moderator Moderator
  • 8 Replies

Listing Tickets for an Event on July 12th 2020

Hi, I am listing tickets for an event on July 12th 2020 that is listed and when i select the event there is a message coming up after a few seconds: "Just missed it.....This event is't available for listing, or the event has already happened." Can yo...

by DQ88
  • 0 Replies

Hidden information of Currency conversion

Price was shown in SGD at stubhub.sgPaid S$874 + *S$8.74(1%)*.The bank (hsbc) says an extra charge of 1% was charged to my credit card due to some currency conversion.A critical information was hidden.Stubhub needs to improve, as without informing ri...

by Qz
  • 2 Replies

Payment issue

On Stubhub SG bought a ticket. Ticket final price is 574SGD, but the bank reflects charges of 589SGD from Stubhub. This might be internationa transaction fee or currency converter fee. Fine. But why dont Stubhub put a little disclaimer in the payment...

Mobile ticket - SELLING

I’ve become increasingly frustrated with the website’s integration (or lack thereof) of mobile tickets. Essentially what’s going on is my ability to sell on your website has been curtailed by 4 hours on game day. I’m forced to sell on TM (🤮) as they...

New Site - Feedback Thread

Your new site stinks! It's always been possible to click a "zone" icon and see pricing in a whole zone and not just individual sections. It was fine all day until a couple hours ago and never been a problem. It made listing tickets ACCURATELY easy......

  • 66 Replies

Best seats sorting

For Sixers at Wells Fargo Center, the Best Seats algorithm is listing midcourt section Lower Premium 101 as worse than side Lower Premium sections 102/103/124/123. This is incorrect and needs to be fixed.

Seat features request - WWE

At some WWE events, the pay-per-views and occasional tv broadcast, fans are able to take home the chair in which they sat if they had ringside tickets (first handful of rows around the ring; usually rows 1-3 or 1-5). A seat feature for 'Commemorative...

Buying Ticket Fees Way Too High

I recently bought tickets to a local sporting venue. I noticed that the fee on my $300/ticket price was ~25%! I paid almost $200 in ticket fees alone. I looked at ticketmaster for comprobable priced tickets and their fees were about 12%. Why are thes...

  • 11 Replies