Thank you for the reply. That is so frustrating to hear. I've had a bad feeling about this since they've been so evasive and keep giving me the runaround. Unfortunately for me, I actually bought Taylor Swift tickets with their outrageous prices and have to fly to another city. Since I can't get a refund, it's put me in a really bad spot. Just because I happen to be 'lucky' enough to buy fake tickets from them! Lesson learned.
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