I bought my quite expensive tickets October 9, 2024. The confirmation surprisingly said the tickets will be delivered on the day of the event, February 15, 2025. Has anyone had successful day of event ticket delivery far in advance like this? I am traveling by air cross country and incurring several days of hotel costs, plus socially obligated with a group to join the event. Stubhub customer service continues to promise me the tickets (mobile tickets) will be delivered by 7am on February 15. I am perplexed and worried that the tickets may not arrive. Customer service says the only recourse is to apply for a refund if they don't arrive, suggesting Stubhub does not have service to replace tickets in time. Furthermore Stubhub's confirmation had an erroneous event date of October 15, 2024 which customer service acknowledges is erroneous but their account statement for me online has not been corrected, which causes further worry that the tickets may not arrive.
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