I really wish I had seen this earlier. I'm dealing with the same mess — they won’t pay me back just because I don’t have an SSN. I gave them my ITIN, which literally came straight from the IRS, and they still keep saying “we need your tax ID” . Like… what? It’s an official tax ID, how do you not know what to do with it? It’s honestly ridiculous. Feels like they’re just making excuses to hold onto people’s money.
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