I recently bought tickets for a concert. Since I was under the impression tickets are guaranteed on StubHub I made reservations to stay at a local hotel where the concert was being held as the venue was a 2 hour drive from my location. Long story short, the venue advised the resale tickets on StubHub were purchased by a fraudulent credit card and was denied entry. After notifying StubHub of the situation they did there investigation and begin the refund process but took no accountability on my travel expense or time. If you are selling tickets that are suppose to be guarantee why no accountability, anyone else has had this experience? Just want to caution all buyers of my situation and experience.
