Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
I’m looking for a ticket to San Francisco 49ers at Buffalo Bills December 1st in section 310 row 32. There is one that sells a ticket but the seat is not indicated
I received my tix in the app but it says I must save to a pdf file and print out on my computer. How do I save the tickets to pdf when in the app? there are no icons for that.
Hello, I recently purchased tickets on StubHub on Oct 8. I had some concerns about the validity of the tickets and if I would receive the correct ticket/seat number. I wanted to contact someone at StubHub, so I originally chose live chat. Unfortunate...
I bought two tickets to the Canadian Grand Prix as a surprise for my Dad, and plan to tell him about it at Christmas. My order is listed as an E-Ticket and says the tickets won't arrive until the night before the event, and they also list the section...
I purchased tickets to a 76ers game and the ticket has early access listed as a perk. Do I just show ticket and I can get to seat before regular ticket holders?
I bought 2 tix to a concert in Montreal, up to the event I had no bar code making the tix useless, I called 5 times and was told at noon the day of the show it would show up, but at noon, nothing. I called them back to complain and the guy on the lin...
I purchased tickets to an NFL game in Munich. The email says that I will receive the tickets from the seller at least 2 days prior to the event. What if the seller does not send the tickets? How can I make travel plans?
So I purchase Eagle's tickets for the Sphere several months back. Then when I am ready to download the tickets it says they have been claimed by another e-mail. Support is giving me the run around saying they can't make the seller reset the tickets a...
I purchased tickets for a hockey game, we picked a section and row 11. We always sit in row 11 in this section because it is the last row, my husband has had spinal surgery and can not sit for long periods, he needs to rotate between sitting and stan...
I have an order that was supposed to be refunded. I called Stubhub about it today and the phone support told me it was refunded on October 14th. I didn't think it had actually been refunded. Both because I never got a confirmation email from Stubhub,...
Having a major issue with some F1 tickets for this weekend. Cant get anyone on the phone to help. Need resolution in 2 hours before 4pm so we can cancel hotel if needed....please help!
I searched for 2 tickets to the Saturday portion of the Austin F1 weekend, selected, went to pay by ApplePay and the transaction went through, only to see the order process for 1 ticket. The price I paid is EXACTLY what you would pay for 2 general ad...
They canceled 2 of my 3 tickets. Didn’t give answer properly when called but instead they redirected me to ticketmaster. Ticketmaster told me to buy tickets from their site since they didn't cancel them either. They also said that I must be able to g...
I purchased tickets for my parents to their first NFL game through StubHub. My dad is a huge fan of the Dolphins and as a Father's Day gift, I bought him and my mom tickets to a game. I have the order receipt showing the $256 purchase for two tickets...
Stubhub recently stole $600 from me after a seller sent me fake tickets. They will not look into the issue, or provide me with a refund. Its been 50 days since I raised the issue. Has anyone else had money stolen from them by Stubhub? How did you dea...
I got tix last week on StubHub only to have Ticketmaster cancel them due to the seller “violating terms.” StubHub support assures me they’ll resolve it but after chatting with them 4 times over the last week, they can’t give me a timeline for resolut...
I received an email that my payment was unsuccessful but everything on my end says it went through
“Guaranteed” parking was not accepted by the garage They insist they do not work with StubHubHad to purchase again from the garage to not miss concert
Hi, My account has been locked for over a week now and I cannot access it. It was locked before my event start, and I also had a ticket issue before my event. I am not sure what to do and I am on the verge of disputing this with my bank and filing wi...
If you are going to any event at Metlife Staduim E. Rutherford NJ, don't buy parking passes marked on the photo. These parking lots 30 min away from the staduim and they don't have shuttle. it will appear as they are located at stadium but they are n...
Warning: Do Not Buy Tickets from StubHubI want to share my experience with StubHub community and strongly urge others to reconsider before purchasing tickets through their platform.My son has dreamed of watching a soccer game in Madrid since he was a...
What a RIP OFF! I am DONE going to concerts! Certain artists & the ticket sales companies have ruined the industry! I bought tickets to the Raleigh Ray LaMontagne show months ago, Ray canceled a day before the show, and now I am out $400+! StubHub wi...
I bought tkts for The NY City Ballet online, the tkts was purchased at 3:30pm on my phone, I obviously was trying to buy tkts for the next show that was starting at 7pm, But instead I was sold tkts for a show that had started at 2pm and was almost ov...
Hello, did anyone have issues with getting a refund? I bought tickets for Taylor Swift Vienna concert that was canceled. I should have received a full refund, I did everything right. From my stubhub wallet, I have requested cash refund, on August I r...
Helloi have tickets for the upcoming Chris Brown concert in Brazil, but I don’t know where to purchase his fan membership card, someone please assist me. Rinnie
I have dallas cowboys tickets for sunday the 13th, in my seat geek it shows i have two tickets pending, how do i get the tickets with the barcode?@
Hi there. Looking at a ticket that states the section the seats are in. But it says row A_D. Having looked at other listings this is odd. Assume it means the tixs are anywhere from row A to D. Is this how you’d take it?
Just got email that StubHub is going to contact seller. Taylor Swift concert. What can StubHub really do or is this their way of letting me know that probably not going. Five of us flying in for the weekend. Should we assume that it will be tailgatin...
Concert in last than 2 hours, no tickets yet. What are my options?
HiI bought two tickets for Coldplay - total cost £600. The seller emailed me, was nice to start off with, explained she couldn’t transfer until closer to the date ect. She then said she was new to stubhub and didn’t realise she wouldn’t get the money...
Is there any recourse when the tickets that got transferred to me were for a different performance time than the ones that I ordered? On stubhub my order shows clearly an 8pm show time for a show at Bass Concert Hall in Texas but the actual tickets t...
Terrible customer service for two days leading up to the Usher concert. Never was able to receive the barcode. Stubhub representatives were not helpful.
A friend and I bought 6 tickets for Gracie Abrams and the seller backed out last minute (within a week). A link was provided for replacement tickets that don't exist. Now we see there are 6 seats available in the same section on the same night we pur...
i purchased 2 tickets the same day of the event as im extremely desperate but this caused me some trouble. i received the tickets right away but noticed both tickets had the same seat 😓 now i contacted customer service and told me they tried to cont...
Hello! Can someone tell me how the ticket rating system is set up? Does StubHub do this, or does the seller? And how accurate are the rating? Thanks!
Can anyone tell me why I keep getting this error message when I try to download my tickets? And, how do I get my tickets?
I had bought tickets for Jon Pardi in Wilmington NC for Sept 6 weekend. He canceled and rescheduled for Nov 1 2024.We couldn’t go to the new date due to a school function and decided to sell back on stub hub.Fortunately now we are able to go so I dea...
I bought two tickets at the FC Cincy soccer match for Saturday night, but i have empty box arrived. It was certainly difficult to get out of that situation) but I fixed it very quickly, if you have a similar situation and want me to help you tell you...
Looks like my purchase of tickets was somehow returned after the tickets were in my possession. The mobile ticket when downloaded says Barcode Unavailable: Ticket Unavailble: Returned. There is no refund pending... and no help desk or number to call....
This was a complete rip off! I’ve used and loved StubHub for years and this parking pass is not your usual jam.It was billed that the main arena parking lot is full but I could buy a reserved spot in the backside of the arena for $70!I took the bait ...
PLEASE help. As grandparents, we just want to entertain our grandchildren That we only see when we fly to FL from IL. Thank you in advance. We are first time users of purchasing tickets from StubHub. I am trying to download the eight tickets, without...
If you are supposed to receive replacement tickets or a refund, how long did it take to get the link emailed? I've been waiting for the link for 2 weeks and calling to check regularly.
Has anyone had any experience with tickets delivered to the buyer of the tickets but labeled with the wrong names?. Was it possible to get the correct ones? How long did the whole procedure take?.
I have purchased Tickets for a Warriors Game in March 2025, which have a 2023 - 2024 Warriors Logo on the Tickets. As we are heading over from Australia, is this something that I should be concerned about?
Why is the purchase price I did different than the amount showing now on my ticket??? It is like a difference of thousands of dollars!
Hi there! When I search for some tickets, the results bring some of them with this words: "Full priced ticket - anyone can use ".And when I click on it and see the details, there is a wheelchair icon with this words: "Full priced ticket- anyone can u...
Is it normal for someone to not release tickets until the day of the event?
can I change my ticket seat
New to StubHub - sorry if this is dumb....on this show there is a blurb that says, "To gain access to the event, you need to be accompanied by the original buyer of tickets." Is this a thing? How does this work?
I purchased a parking pass for a football game at the beginning of Jul 2024. I was immediately charged $175.00. The pass was for a game on Dec 1, 2024. On August 8th I received a pass for a preseason game on Aug 9, 2024. I called customer service and...
Hi guys, I just wanted to start a discussion about positive purchasing experiences as there seems to be a lot of negative ones.I’ll start, I just went to a LaLiga game last night. My tickets were incredible and I had a great time.That was all thanks ...
I have purchased tickets for the Eras Tour on StubHub, but I get an error when I go to accept my tickets. Seeing the Eras Tour has a 72 hour window now for tickets, am I going to receive my tickets at that 72 hour window? Is there a way to know?
How do I dowload Manilow tickets to Apple Wallet
Please confirm when I will get my Billie Ellish tickets....panic has set in. The concert is tonight.
I purchased tickets to see Charlie Berens at the Temple Theatre in Saginaw on September 5. The show was rescheduled to October 9th. This doesn’t show as rescheduled in my stubhub account and can’t download my tickets. Is there any way I can get ahold...
Did StubHub remove all fraudulent ticket listings as of October 4, 2024 15:00? Are the ones listed now legitimate?
Is anyone else getting ignored by Stub Hub Customer Service? I had an issue. I emailed them on 9/22 and again on 9/28. I am still waiting to receive a response. It's disheartening that I did not receive an acknowledgment that the email was received. ...
cant receive my tiks plz help
I just received a link to select replacement tickets for an order the seller could not fulfill.There is a bug on your site. When you get to the page to pick replacements, the map takes up the entire screen and there is no way to scroll through the re...
Are the tickets that are currently (meaning today) offered on sale here Legit?
Got an email from StubHub saying "The seller changed how they’re delivering your ________ tickets. You’ll now get them by E-Ticket."Got the tickets in my inbox a few minutes ago and its a mobile ticket (ticketek.mobi). The ticket seems legit, but its...
I purchased a concert ticket for next week for a friend as a gift. How do I transfer this ticket to them when I receive the ticket via email?
I purchased a parking pass on Stubhub for an event this coming weekend. I received a link to a ParkWhiz parking pass, which is a third-party parking reservation service. The pass clearly states on it: “ **ParkWhiz takes no responsibility for passes p...
I'm in Brazil and I bought tickets for the NHL game in NY. Do I need to have an account on the Ticketmaster website to download tickets or just wait for StubHub to send me the tickets?
I was informed that the seller who listed 3rd row tickets only has 35th row available to transfer. I let support know that I'm not interested in the 35th row tickets. They have informed me that I will be getting a link to review replacement options, ...
Help!, I accidentally bought tickets for an event on Thanksgiving. I haven’t received an email nor accepted the transfer, can I still cancel my order? Thank you so much in advance!
When did I get ticket of cold play concert 2025 Jan 19 TH
My order keeps getting cancelled no matter what, using revolut vcc/wise vcc
Any advice? We purchased tickets and immediately noticed the seller sent wrong seats, with an obstructed view. Have contacted customer service every day for 3 days only to be told we have to wait for the seller to respond. They assure us we will get ...
Help me understand this. I purchased tickets for a show in May 2025. I’m coming from out of state and StubHub says my tickets will not be avail until the day of the show. I paid for certain seats also and not sure if I am even getting those. This see...
I’m 66 & have never bought mobile tickets before.Retired, smart but not tech savvy. Can those of you who have experience working with receiving mobile tickets tell me if it’s challenging or if you’ve run into problems what ‘not to do’. Thankfully our...
I bought a ticket to see Springsteen in Milan next summer. There was a notice that ID would be checked against the name on the ticket. I was naive enough to think that StubHub wouldn't be selling a ticket that I can't use but when I accessed the tick...
Hi, this is my first time buying concert tickets in StubHub since I wasn't able to secure any for Suga's concert. And when additional date was announced for Singapore, I saw a lot of tickets were being sold here, so me and friends took our chances. A...
My wife and I were very excited to attend this MLB game Atlanta Braves vs LA Dodgers, but unfortunately I got sick with Covid-19 and we were not able to attend. We were not able to resell due to the short notice and also we are out around $580 while ...
Recently bought a ticket for an upcoming Indiana Fever game. I can view the ticket when hitting claim button, but nothing happens when pressing button to add to google wallet. Any help on why, ir what to do? I would like to get it into my wallet befo...
So I have a question. Do I need a parking pass for each person in the vehicle I'm driving?
Hi, my Partynextdoor concert that was supposed to be on July 9 was cancelled a couple days before. The status of the concert is still “postponed” and hasn’t changed to rescheduled or cancelled so I cannot get my money back. I was told it usually take...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
I wanna buy 2 tickets for the ARC MUSIC FESTthere is 2 options:1. General admission with hour on it “11.00” but subject to change,And the..2. General admission without hour on it “TBA”,What is the meaning of both tickets?Can anyone explain please, th...
I have purchased metallic tickets for tomorrow night, when will I get those?
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
Too many windows open and I purchased 4 tix for SF Giants game on wrong day. I see that I need to resell these and now purchase tix for right day.However, I also see note that says Stubhub may waive the seller's fees for the original wrong tix that I...
When do the barcodes usually show on my mobile tickets? My event is on Monday 8/5 and my tickets say “ the barcode will show at a later date”
Is there a way to buy tickets for different events (i.e. two baseball games or one game and one concert), etc.?I've been able to buy tickets for one event per login.(My credit card company starts to panic if they more than a couple of charges in one ...
Does this mean that nobody is seating in front of you and you are in the front row? If not, how many rows back is it still considered Clear View?
Why can you only look at one sectin a time? Why was this feature of mutliple sections removed?
Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
Hello,Does anyone have insight into this ticket delivery method and what it means? I see some ticket listings indicate "Paper" and others are "Tomorrowland Secure Delivery." Thanks!
I bought blue jays tickets and never been to Roger’s stadium. As I’m looking closer at the tickets I bought, I think I was sold wheelchair accessible seating ;( I went back and nothing stated that what they are but I’m pretty sure. It’s seating in W1...
Hi there, I'm interested in attending the Tomorrowland festival in Belgium and would like to purchase the tickets via SH. However, I know that you need a bracelet to enter the festival and that the bracelets don't get delivered to the Buyer up until ...
Dear all, I bought 4 tickets for the Poland-Austria football game during EM2024 in Germany. It's a family-gift to my husband and my children. According to the info received from StubHub - I should get the tickets PRACTICALLY only 1 day before the eve...
Have New Orleans Jazz and Heritage Festival 2024 tickets
Friend bought tickets to Michael Franti at Red Rocks for 5/31/24. It wasn't clear that there were TWO shows on the same date. The early show is a "Yoga Show," but the evening concert with Ripe is what she thought she was buying tickets to. Is there a...
I bought three tickets to the sold out IDLES show in September in Atlanta on 9/15. It looks like they can’t be accessed or printed or anything until 9/15, that day. I want them now. I paid for them. Why can’t I have them now?
I was looking to find out if the unused tickets I had for this past Daytona 500 were subject to some sort of credit since I was unable to attend due to the race being moved to Monday and I had to catch my flight that morning. I was able to get a cred...
