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got2boostit2
New User

Seat Row Incorrect on Receipt/Text

Purchased 5 tickets to Lions versus Buffalo Bills and arrived at event and accessed venue with no issues.  Went to seats with no issue BUT midway through 1st quarter and a couple arrives and shows me their receipt that indicates we were in their seats.  I look at receipt and low and behold it shows proper section, row and seats on both of our receipts.  They were going to go to Venue Services to check but as we kept talking we both decided to look at GET TICKETS and discovered that GET TICKETS for me showed Row 18 instead of Row 19 as was indicated on email and receipt.  Dont' see how I can provide feedback to Stubhub to inform them of this error.

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