Buying and Purchased tickets
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

Screen Shot 2019-04-02 at 11.52.31 AM.png Screen Shot 2019-04-02 at 11.58.28 AM.png Screen Shot 2019-04-02 at 11.53.41 AM.png

Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

Screen Shot 2019-04-02 at 11.52.31 AM.png Screen Shot 2019-04-02 at 11.58.28 AM.png Screen Shot 2019-04-02 at 11.53.41 AM.png

E-Ticket

I have received the E-Ticket (PDF format), but I noticed that the ticket is slightly blurred. Is there any way I can make sure that it's a legit ticket before the event?

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European shows

I just bought a ticket to a show in Stockholm, Sweden. Now I am seeing that the venues in Europe only accept Ticketmaster resold tickets, not othercreseller like Stubhub! Is this true?

Mobile Tickets in Europe

I have a mobile ticket for the Era's tour in Germany in July. It says I will be getting my ticket "by July 18th" and the show is the next day. Since I will already be in Europe I am afraid I will not get my ticket because my phone may not work. Does ...

The name at the transfer tickets

Hi. I received my erastour tickets. But why is it under my name? I was not the original purchaser. Last kpop concert I went to , the ticket name is the original purchaser name. Can someone help me because I want to know if the ticket is legit?

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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