Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#3]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[jemarie29]

Hi team,

Seeking your assistance to update map to put section names for the following event;

Max Amini
18 May • Sun • 19:00 • 2025
The Kia Forum, Inglewood, CA, USA

https://www.stubhub.com/max-amini-inglewood-tickets-5-18-2025/event/157168393/?quantity=0

https://www.ticketmaster.com/max-amini-inglewood-california-05-18-2025/event/0900623EE6705C8A

Thank you!

[jemarie29]

Hi team,

Seeking your assistance to update map as it is not interactive for the following event;

Bash on the Bay Music Festival with Luke Bryan, Ashley McBryde and many more - Wednesday Pass Only
13 Aug • Wed • 12:00 • 2025
Put-in-Bay Airport, Put-In-Bay, Ohio, USA

https://www.stubhub.com/luke-bryan-put-in-bay-tickets-8-13-2025/event/157602077/?quantity=0&sections...

https://www.etix.com/ticket/p/44746657/bash-on-the-bay-music-festival-luke-bryan-put-in-bay-bash-on-...

Thank you!

[Gk330]

Good Morning Team,

I'm hoping you can help me fix a couple map errors with the Kentucky Derby. The FINAL TURN  General Admission isn't mapped showing its in the FINAL turn. This should be mapped in a way the buyer sees its something different than the INFIELD GA. (Because it is)

Please see links below.

-151st Kentucky Derby - Infield FINAL TURN GENERAL ADMISSION

Churchill Downs, Louisville Kentucky

https://www.stubhub.com/kentucky-derby-louisville-tickets-5-3-2025/event/153528243/?quantity=2

https://www.ticketmaster.com/151st-kentucky-derby-infield-final-turn-louisville-kentucky-05-03-2025/...

[SH123]

Hi team,

Seeking your assistance to make the section 103 interactive on Stubhub map for the following event;

Three Days Grace and Volbeat
Canada Life Centre|Winnipeg, MB
Fri, Jun 13, 2025, 7:00 PM

Stubhub link: https:// www. stub hub.com/volbeat-winnipeg-tickets-6-13-2025/event/157496290/?quantity=0

Primary link: https:// www. ticketmaster.ca/ three-days-grace-volbeat-winnipeg-manitoba-06-13-2025/event/11006265BB6D2171

[WWWBUKTN]

Please fix Chris Tomlin at the Walworth County Fair on August 28th.   You have two different listings and he's only there on the 28th plus you have no seating chart.   Here's a link to the actual seating chart so please fix it.  Thank you for your help in advance.    https://www.tixr.com/groups/walcofairgrounds/events/walworth-county-fair-2025-131835?sort=RECOMMENDE...

[SH123]

Hi team,

Seeking your assistance to update the Stubhub map and put specific sections such as GA, GA Plus and VIP  for the following event;

Wonderfront Music and Arts Festival
(Khruangbin, Jason Mraz, Gary Clark Jr)
Embarcadero Marina Park North
San Diego, CA
Sat, May 17, 2025, 11:59 PM

Stubhub link:  https: //www .stub hub.com/wonderfront-music-and-arts-festival-san-diego-tickets-5-17-2025/event/157522261/?quantity=0&priceRange=85%2C100

Primary link: https://wonderfrontfestival.com/tickets/

[Mauflores]

Hi Team,

Please update the map fot this event and make the ORCHESTRA section to 

ORCHESTRA RIGHT.  ORCHESTRA CENTER and ORCHESTRA LEFT.

 

Tom Segura
Mark C. Smith Concert Hall at the Von Braun Center
Huntsville, AL
Thu, Dec 04, 2025, 7:00 PM

Stubhub Link:https://www.stubhub.com/tom-segura-huntsville-tickets-12-4-2025/event/157751300/?quantity=2&sections...


https://www.ticketmaster.com/event/2000627ADCFB23F5
 

[Mauflores]

Hi Team,

We would like to make a 3rd follow up for you to update the map for this event and make it STUDIO.

Bette Midler Tribute - Bathhouse to Broadway
The Studio at Mizner Park
Boca Raton, FL
Sat, Jul 12, 2025, 8:30 PM

Stubhub Link: https://www.stubhub.com/bette-midler-boca-raton-tickets-7-12-2025/event/157646922/?quantity=0

Primary Link: https://www.ticketmaster.com/bette-midler-bathhouse-to-broadway-with-boca-raton-florida-07-12-2025/e... 

[TamY]

Hi,

I have 1 New York Mets parking ticket that shows up as P8 in the Listings column but does not show up for buyers when they click on the ticket’s lot, which is Lot B VIP. This happens even when I have deselected the Recommended Listings filter so that I am able to see all available tickets. Please make it so that buyers will see the ticket when clicking on the corresponding lot. The ticket is in Lot B VIP, also known as P8.

Below is the information requested by the Maps Team:

PARKING PASSES ONLY Philadelphia Phillies at New York Mets

Wednesday, April 23, 2025 | 13:10

https://www.stubhub.com/parking-passes-only-new-york-mets-flushing-tickets-4-23-2025/event/154616423...

There is no link to a correct map. StubHub's map is correct. 

Thank you for your help with this. I appreciate you.

[Mauflores]

Hi Team,

We would like to request for you to update the FLOOR map for this event and add sections, 10, 11, 12, 13, 14, 15, 16 and 18 for this event.

Atif Aslam
Comerica Center
Frisco, TX
Sat, May 31, 2025, 7:30 PM

Stubhub Link: https://www.stubhub.com/atif-aslam-frisco-tickets-5-31-2025/event/157796917/?qid=ca51ca4f5a5f2f6f7e9...

Primary Link: https://www.ticketmaster.com/atif-aslam-frisco-texas-05-31-2025/event/0C006283D3474DFC