I see the 5 to 8 day waiting period for payment as excessive. Any person who ostensibly had problems with entry for a ticket will know that the day of the event. There is no reason to have any waiting period more than 24 hours after an event.
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!