When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...
Hi! Sold 3 tickets at loss. A total amount StubHub is withholding from me $120. No other transactions with StubHub and after this experience will definitely never use them again.
I was to receive my payout February 17 but was told StubHub didn't have my TIN. In order to list or sell tickets you HAVE to provide your TIN or SS! So I called and provided my TIN again. Then the expected payout was delayed yet again to March 1. Alt...
Hello everyone,StubHub has been holding my money for over a month due to “SSN verification issues,” even though I have a valid ITIN number.I’ve contacted their support team several times, but I keep receiving vague responses with no clear resolution....
I received an email saying payment was blocked due to no TIN. I followed the directions and added my SSN but there was no "save" option and I never received any notification or verification that it was accepted. When I go back to check if it's there ...
I just sold my tickets to Billy Joel a few days ago, and unfortunately he just had to reschedule due to surgery. Of course, I would have kept them for the new date had I known a few days earlier... But that is what it is. But now with the new date be...
New here and know I'm not the only one that ever thought this, but I have a buyer now and I'm about to transfer the tickets over to the buyer, but I just saw that I won't get paid until 5-8 days after the event. My question is what happens if the buy...
For high volume sellers is there any point when payment occurs at the time of sale? Currently we often need to wait months for the event to actually happen before we are paid. This ties up funds which is less than ideal and curious if there is anythi...
I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...
I am relisting tickets for an event the location changed the date on we can no longer attend. I disagree with not being reimbursed the service fees but I can get over that.Why are we not reimbursed for tax paid on the original purchase? In any purcha...
I posted this question to the Facebook group but the response was a copy / paste and completely ignored my question. I'll post it here: OK, here's the question. We know the IRS threshold for issuing 1099's is $2,500 this tax year 2025. And we know th...
On January 25, 2025, I received an email from StubHub informing me that the buyer of order #548533284 reported an issue at the event. In response, I provided proof of purchase. On January 29, 2025, I received another email stating, "The information y...
I purchased 2 side by side seat tickets for Matt Rife Show in Houston Tx on March 9,2025. Now I can't go and need to at least make the money back that I spent. How do I do that and is it guaranteed that someone will purchase the tickets or will I end...
I used my Klarna account to purchase my tickets and now I'm not able to attend. Can I still sale my Tickets on Stubhub.com. Thats the app I was using when I purchased the tickets.
I sold tickets to an event back in mid Dec. They attempted to send me my money on Xmas day and claimed there was an issue with my account and removed all payout methods from my stubhub account. I went through the link in the email they sent saying it...
Hello, I used the Instant Download many times, but on this occasion I successfully uploaded my tickets, apparently the buyer had issues downloading, so stubhub asked if I could cancel the transfer and transfer directly to the buyer. But Stubhub accep...
*This is my second time posting, you DMd me after the last post asking for more info, I sent it over multiple times and you haven't responded. I've called in the issue a handful of times, I still haven't been paid. I have a sale from back in July, an...
I was selling 4 tickets to a concert. Two were bought by a person with an email in the form of first initial, last name, and a simple number @ certainwebsite.com. For example JDoe30@blahblah.com The other two were bought from someone in the exact sam...
Why are Sellers Penalized when a buyer attempts to defraud Stubhub? Even though I provided all the requested documentation I have still been waiting over two months and everytime I reach out to StubHub I am told to give them a couple of more weeks. V...
I have a sale from back in July, and another from back in October, both events already took place a month ago or longer, both sales were successfully completed, and I still haven't been paid out for them. I called twice, both times I was told I'd rec...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
I just sold two tickets for a show in late April. What justifies StubHub in holding my sales proceed for more than THREE months? Please someone have a good answer to this. We must find a better way.
Sold some tickets recently (totaling less than $600 - and haven't sold anything else this year) and I received an email stating that I "exceeded the $600 threshold for 2022" and needed to enter a TIN in order for my payments to go through. The whole ...
Hi, I sold a ticket for the UConn Huskies VS USC Trojans Women's Basketball Game around 10/27/24. The game happened on 12/21/24 and I have still not been paid. I recently updated my payout method, and was wondering if I could get an update on when I ...
I sold Bruno Mars tickets 2 months ago, 30 minutes before showtime I get an email saying the tickets were no good and they want proof of delivery, which I sent and it showed the buyer accepted and that should heve been the end of it, however 2 months...
I used the approved secondary market to sell a couple NFR tickets I could not use. Two tickets for 12/5 event were paid to me on 12/11.Two tickets for 12/13 event were paid to me on 12/19.BUT, two tickets for 12/9 event (in between these other two) s...
We sold our Mizzou vs Arkansas tickets back in November for the 11/30 game and still not paid. Have called several times about this and told there is some sort of issue with that payment and it is being escalated to a higher team to resolve and get a...
I have been approached by GLOBAL TV NEW CANADA and they are going to air a follow-up story about how StubHub is not paying for sold tickets. StubHub is using the excuse that the PayPal account didn't work and that they have escalated the problem whic...
I received an email from StubHub informing me that "a charge has been applied on the following order" on a ticket sale. There is a link to dispute the charge, and it opens when I click on the link. I have tried to submit the form multiple times with ...
I sold 4 tickets to a concert that occurred on November 4th. Under payments on my account, the payment was expected November 10th. After 2 weeks without receiving payment, I contacted support a number of times. They told me to keep waiting and that a...
I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying ...
i used to receive an email with all the orders i sold when i was getting .the past week i have money deposited in my account but no email on which orders are getting paid. How can i get the last week of emails for payments. i have checked my spam and...
Sale of tickets and event is over two weeks ago. Payment methods are current and up to date. ZERO availibilty of Customer Service / CX from Stubhub. (LAME) Any clues on how to adress or contact Stubhub. Thanks all.
I sold tickets through Viagogo. Also the event successfully completed on Oct. 26, 2024. Its been more than a month now but my payment had not been credited by Viagogo. The customer support representative keep saying that your issue had been escalated...
I sold tickets and they were transferred to the buyers but I havent recd the money, it shows that the funds didnt go through but I cant get through to a live body to address the issue. is there a ph number to call?
sold my tickets 8 months ago and uploaded all of them but today i received an email saying i did not fulfill my sale? what is this scam? false accusations
I sold my tickets and StubHub has not paid them out, The concert was on October 19, 2024, it is now November 27, 2024. I have called them 4 times, it has now been escalated 3 times, still with no payment. They tell me payment takes 2 weeks, and it is...
I was paid out incorrectly. I’ve messaged teamstubhub1 Saturday and yesterday but no response. They agreed their system had the wrong payout currency showing prior to the event and said they’d pay in the correct one and said they noted this on my ord...
I see the 5 to 8 day waiting period for payment as excessive. Any person who ostensibly had problems with entry for a ticket will know that the day of the event. There is no reason to have any waiting period more than 24 hours after an event.
I recently sold tickets to Usher concert in Las vegas. Everything went pretty smoothly however I was supposed to receive payment today and received an email from StubHub saying that I had not selected a default payment method. I went into my accounts...
The live chat told me the payment would be expected by today November 20 and he said it’s already processed but the payment status still says pending and the customer service agent says it’s still processing. Which one is it? The event for Taylor Swi...
I sold my tickets 15 days ago. My payment had been pending and processed before failing 4 times now. I have confirmed my information to be correct. What is going on and when can I expect payment?!
No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...
On my Stubhub account it says, I will be paid today, but I do not see any pending or payment in my bank. It is a week now from the event. Thanks.
Sold ticket early October, it is now early November and STUBHUB keeps stating incorrect or invalid banking info entered for payment. Customer service is no help in resolving. I need my $500 for tickets sold.
Anyone else having S.H. telling them failed payment? I've had it happen 4x that my bank has returned the payment but they have no payment on file?! I've added paypal and now i have to wait another 3 business days! I really need this money and no way ...
I added my routing number to receive payouts for sold tickets. They don’t have my bank listed as an option. It’s a small, local bank. So will that be okay if my routing numbers are correct?
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Hey Stubhub, I am a Top Seller but I have a question on my payments as they recently changed. Please DM me so I can DM you. @TeamStubHub1 Thank you
I mailed tickets by Fed Ex and have not been paid. Called customer service several times with no response. Has this happened to anyone else?
Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...
I sold tickets to an event, the event happened, I waited 5-8 business days after the event to get paid. Did not get paid, called and they "escalated my case and that if I don't hear from the within 48 hours call back". I did not hear from them and ca...
Hi,I sold a ticket back in August but I haven't received payment yet from Stubhub. I got an email in August saying that the payment failed to paypal.I called PayPal but they say there was no payment attempted by stubhub on the date indicated by stubh...
First, thanks in advance for the help...Last, I transferred tix from Ticketmaster to the email I was given and my StubHub account shows my tix as both "sold" and "transfer complete", along with a delivery status of "delivered" and a payment status of...
I’m trying to figure out how I paid $728USD (1003 CDN) for 2 tickets in February that I can only sell for $200, all done through StubHub.What a screw up for me! Anyone else feel ripped off?
About a month ago, I listed a pair of tickets on Stubhub that were originally purchased on Ticketmaster and they sold within a week. I was prompted to transfer the tickets to a custom Stubhub email address (*@ticketpreupload.com), which I did. Accord...
A few months ago, I purchased tickets for Eric Idles show in LA 9/26/24. Mobile transfer, so I never got the physical tickets. Meanwhile Eric cancelled ALL of his US dates around mid August.In late August all physical ticket holders were sent emails ...
I made a sale for a concert that happened on September 29. It said my pending payout to my PayPal would happen by Monday, October 7. It's now changed to October 10. Why did it change? That's nine days after the event not eight. How can I get my money...
Stubhub allowed me to sell tickets to a buyer that were non-transferrable. Admittedly, this was partially my mistake, but Stubhub also let the sale happen even though it was public knowledge that GA tickets are non-transferable for this concert. So t...
A buyer purchased a ticket in July and I transferred the ticket that same day. I did received a confirmation email from Ticketmaster with Transfer Status: Sent Now 3 months later, I received an email from Ticketmaster saying "the tickets you were in ...
can you please help me out with the following orders ,every-time i call they tell me it's been escalated and its been over 6 weeks539276777,(buyers says they were side view but as you can see I uploaded proof of purchase,transfer and tickets and no w...
I had several orders sell at the Phoenix Open, but for some reason on 6 of them, my $ was sent to the wrong bank and StubHub will do nothing about it. I’ve been calling & emailing for over a month now and I cannot get any response from anyone in mana...
Why are we required to enter our TIN number? I have sold two tickets less than face value. Therefore I have not made income on those sales, but I am still being asked to enter TIN.
Just curious. I sold and transferred tickets to a buyer but just noticed the buyer hasn’t accepted the tickets- show is in less than 2 hours. If not accepted by showtime, can I use them??? Or once I hit cancel transfer does my sale become null and vo...
Sold tickets back in December - transferred them the same day to the email address given to me. We'll its been over a month since the transfer and the buyer hasn't accepted them yet. I did reach out to the buyer with the email I sent the tickets to a...
Do you have questions regarding 1099 regulations or entering tax information? Feel free to ask in this thread. If your question is account-specific, send a private message to TeamStubHub with the email address and phone number on file. Jump to Overvi...
Hello! I have not received any info directly from StubHub regarding a 1099-K. I called StubHub and they said that even though I am over the $20K threshold for 2023, my payments go through Paypal, which is where I can get my 1099-K. Paypal said that y...
Hi guys, first time selling tickets on the platform...I sold 2 tickets for a concert I could not attend and understood that I would get paid a few days after the event date. I can imagine that StubHub is holding the money in case the buyer complains ...
New here. I just sold three tickets yet I was charged for a purchase. How do I contact someone to speak to about this?
Do I still get paid for sold tickets if the buyer does not attend the concert?
