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Topics with Label: Getting Paid

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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Dispute form not working

I received an email from StubHub informing me that "a charge has been applied on the following order" on a ticket sale. There is a link to dispute the charge, and it opens when I click on the link. I have tried to submit the form multiple times with ...

Account Deleted After Selling Tickets? Beware

I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying ...

getting paid

i used to receive an email with all the orders i sold when i was getting .the past week i have money deposited in my account but no email on which orders are getting paid. How can i get the last week of emails for payments. i have checked my spam and...

Payment never received

Sale of tickets and event is over two weeks ago. Payment methods are current and up to date. ZERO availibilty of Customer Service / CX from Stubhub. (LAME) Any clues on how to adress or contact Stubhub. Thanks all.

Payment Pending by Viagogo

I sold tickets through Viagogo. Also the event successfully completed on Oct. 26, 2024. Its been more than a month now but my payment had not been credited by Viagogo. The customer support representative keep saying that your issue had been escalated...

Getting paid for sold tickets

I pre-uploaded two tickets to Taylor Swift in Miami Oct 18th. I got email that tickets sold. I got email that buyer accepted one ticket. Then a phone call from stubhub asking about second ticket. I informed that both tickets were preuploaded exactly ...

receiving money from sold tickets

I sold tickets and they were transferred to the buyers but I havent recd the money, it shows that the funds didnt go through but I cant get through to a live body to address the issue. is there a ph number to call?

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STUBHUB IS NOT PAYING FOR SOLD TICKETS

I sold my tickets and StubHub has not paid them out, The concert was on October 19, 2024, it is now November 27, 2024. I have called them 4 times, it has now been escalated 3 times, still with no payment. They tell me payment takes 2 weeks, and it is...

Dissatisfaction with payment policy

I see the 5 to 8 day waiting period for payment as excessive. Any person who ostensibly had problems with entry for a ticket will know that the day of the event. There is no reason to have any waiting period more than 24 hours after an event.

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getting paid for sold tickets - 'payment failure'

It's been months since I've sold tickets and have not been paid by StubHub. I called, emailed, and chatted and they say its been escalated to the payment department. Well, that conversation has been 2+ weeks ago and no reply or try to make a payment ...

Got scammed and StubHub won’t pay me

I am several weeks into trying to get someone to help move a payment I am owed. Several weeks ago, we sold an expensive pass to a music festival. I used the label that StubHub gave me and sent the tickets to the buyer. A few days later, they contacte...

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Payment Failed status

I recently sold tickets to Usher concert in Las vegas. Everything went pretty smoothly however I was supposed to receive payment today and received an email from StubHub saying that I had not selected a default payment method. I went into my accounts...

Payment Pending

The live chat told me the payment would be expected by today November 20 and he said it’s already processed but the payment status still says pending and the customer service agent says it’s still processing. Which one is it? The event for Taylor Swi...

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Not getting paid for selling my tickets

HiI sold two tickets on August 24,and I still haven't been paid for them. Every time I speak with customer service, they lie to me and say the payment will come in a few days. Is anyone else experiencing this? It's been over two months, which is ridi...

Waiting on payment

I sold my tickets 15 days ago. My payment had been pending and processed before failing 4 times now. I have confirmed my information to be correct. What is going on and when can I expect payment?!

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Not getting paid

My payout method keeps getting rejected despite having the correct information in my account. It has been rejected three times already over the past month, and I am worried that I'll never get paid. Customer service is useless as they don't have any ...

Payout amount is wrong and Stubhub won't correct

No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...

unsuccessful payment

Sold ticket early October, it is now early November and STUBHUB keeps stating incorrect or invalid banking info entered for payment. Customer service is no help in resolving. I need my $500 for tickets sold.

Not getting paid for TS tickets

Anyone else having S.H. telling them failed payment? I've had it happen 4x that my bank has returned the payment but they have no payment on file?! I've added paypal and now i have to wait another 3 business days! I really need this money and no way ...

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Name of Bank wrong for payout

I added my routing number to receive payouts for sold tickets. They don’t have my bank listed as an option. It’s a small, local bank. So will that be okay if my routing numbers are correct?

Stubhub no longer paying sellers when a buyer scams?

I sold Bruno Mars tickets 2 months ago, 30 minutes before showtime I get an email saying the tickets were no good and they want proof of delivery, which I sent and it showed the buyer accepted and that should heve been the end of it, however 2 months...

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Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Payment Terms

Hey Stubhub, I am a Top Seller but I have a question on my payments as they recently changed. Please DM me so I can DM you. @TeamStubHub1 Thank you

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Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Payment pending

Hi,I sold a ticket back in August but I haven't received payment yet from Stubhub. I got an email in August saying that the payment failed to paypal.I called PayPal but they say there was no payment attempted by stubhub on the date indicated by stubh...

Joni Mitchell tickets

I’m trying to figure out how I paid $728USD (1003 CDN) for 2 tickets in February that I can only sell for $200, all done through StubHub.What a screw up for me! Anyone else feel ripped off?

Scam or No Scam?

I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...

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Ticket Refund

A few months ago, I purchased tickets for Eric Idles show in LA 9/26/24. Mobile transfer, so I never got the physical tickets. Meanwhile Eric cancelled ALL of his US dates around mid August.In late August all physical ticket holders were sent emails ...

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Getting paid for tickets

I made a sale for a concert that happened on September 29. It said my pending payout to my PayPal would happen by Monday, October 7. It's now changed to October 10. Why did it change? That's nine days after the event not eight. How can I get my money...

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100% Seller Charge for Non-Transferable Tickets

Stubhub allowed me to sell tickets to a buyer that were non-transferrable. Admittedly, this was partially my mistake, but Stubhub also let the sale happen even though it was public knowledge that GA tickets are non-transferable for this concert. So t...

orders

can you please help me out with the following orders ,every-time i call they tell me it's been escalated and its been over 6 weeks539276777,(buyers says they were side view but as you can see I uploaded proof of purchase,transfer and tickets and no w...

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StubHub sent my $ to the wrong bank

I had several orders sell at the Phoenix Open, but for some reason on 6 of them, my $ was sent to the wrong bank and StubHub will do nothing about it. I’ve been calling & emailing for over a month now and I cannot get any response from anyone in mana...

TIN number

Why are we required to enter our TIN number? I have sold two tickets less than face value. Therefore I have not made income on those sales, but I am still being asked to enter TIN.

Can I use tickets transferred but not accepted?

Just curious. I sold and transferred tickets to a buyer but just noticed the buyer hasn’t accepted the tickets- show is in less than 2 hours. If not accepted by showtime, can I use them??? Or once I hit cancel transfer does my sale become null and vo...

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Seller Regret

Sold tickets back in December - transferred them the same day to the email address given to me. We'll its been over a month since the transfer and the buyer hasn't accepted them yet. I did reach out to the buyer with the email I sent the tickets to a...

1099-K & StubHub and/or Paypal Reporting to the IRS

Hello! I have not received any info directly from StubHub regarding a 1099-K. I called StubHub and they said that even though I am over the $20K threshold for 2023, my payments go through Paypal, which is where I can get my 1099-K. Paypal said that y...

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How to make sure im getting paid

Hi guys, first time selling tickets on the platform...I sold 2 tickets for a concert I could not attend and understood that I would get paid a few days after the event date. I can imagine that StubHub is holding the money in case the buyer complains ...

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WTF!?!

New here. I just sold three tickets yet I was charged for a purchase. How do I contact someone to speak to about this?

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