StubHub Community

matti58 · Saturday

Melpik, thanks. About 90% of my Skybox tickets are showing up on Stubhub. However, a few still won't show up, even after unbroadcasting and rebroadcasting. Any tips? Thanks.

matti58 · Friday

The system has been very glitchy since the upgrade, unfortunately. Did you try "deactivating" instead to see if that helps?

matti58 · a week ago

Why you have to wait until after the show occurs is up to Stubhub. It's in their T&Cs, like it or not. FWIW, I like to get paid sooner rather than later as well!

matti58 · a week ago

This is normal. The name you see on the tickets is the person that originally purchased the tickets. The barcode is all that matters.

matti58 · 2 weeks ago

Good news!

matti58 · 3 weeks ago

Hello. Do not try to resell your tickets as you'll be on the hook for big penalties. You will get paid 5-8 business days after the concert occurs; you're going to have to wait, unfortunately.

matti58 · 3 weeks ago

Hello. The map on this site shows all tickets as GA, which is incorrect: https://www.stubhub.com/nate-bargatze-las-vegas-tickets-9-10-2022/event/150231069/? The correct map can be found here: https://www.ticketmaster.com/nate-bargatze-the-raincheck-tour-las-vegas-nevada-09-10-2022/event/17005CC2A9023F77 Thanks.

matti58 · 3 weeks ago

Unfortunately, you cannot get a refund for a rescheduled show as your tickets are still valid for the new date. You can, however, resell them on Stubhub.

matti58 · 3 weeks ago

You'll need to tell Stubhub you no longer have the tickets. Unfortunately, you will not be paid for the sale and you will be penalized 100% the cost of your sale.

matti58 · 4 weeks ago

First, you shouldn't contact the buyer directly as that is against Stubhub policy. Second, as long as you properly transferred the tickets AND marked the transfer complete in your Stubhub account, you don't have to do anything else. It is not your responsibility to get the buyer to accept the tickets. Be sure to keep proof of transfer, just in case.

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