StubHub Community

matti58 · Thursday

I agree, 100%. It's an absolutely terrible "feature."

matti58 · 2 weeks ago

Are they showing up on the event website when you select that section? If not, check that the Recommended Tickets filter is turned off.

matti58 · 4 weeks ago

Try logging out and resending the message a bit later. The same thing happens to me but it eventually clears up.

matti58 · 4 weeks ago

Yes, it's a huge problem.

matti58 · ‎03-24-2025

Yes, this is a huge oversight by Stubhub. There have been lots of complaints in the past few months but, unfortunately, nothing has been done about it.

matti58 · ‎02-05-2025

Same here. I've been trying for a few weeks with no success.

matti58 · ‎02-03-2025

Only once did this happen to me. I had to get a "scan report" for the venue showing that the tickets were scanned at the gate. Without that, I would have been on the hook for the penalty.

matti58 · ‎02-02-2025

Yes, it's screwing things up for me too. Horrible.

matti58 · ‎11-22-2024

Yes, I wish the waiting period wasn't this long, but I'm sure it won't change as it's been this way since COVID (maybe late 2020 or so?).

matti58 · ‎11-03-2024

Sellers are not required to list seat numbers as far as I know, and there is no way to require them to list the seat number (as far as I know).

matti58 · ‎10-29-2024

I've been accused once of selling tickets that we no good, but I was able to get a scan report from the venue proving otherwise. I'm curious why Stubhub isn't asking for that as opposed to proof of delivery?

matti58 · ‎08-23-2024

It's hard to say how long it will take. It depends on when the official event organizer changes it to "canceled" as opposed to postponed. Could be months.

matti58 · ‎03-15-2024

If I recall correctly, if your tickets aren't the cheapest in your row, they won't show up with the filter. If they're the cheapest in your row, I'm not sure why they aren't showing up.

matti58 · ‎03-15-2024

Be sure the "recommended tickets" filter is turned off when viewing the tickets. Most likely that's why they're not showing up.

matti58 · ‎03-08-2024

As long as you transferred the tickets AND confirmed the transfer in your Stubhub account, there's nothing else you need to do. You are not resonsible for getting the buyer to accept the tickets.

matti58 · ‎03-05-2024

I don't think you'll get paid until you enter the TIN. Stubhub is just following federal regulations regarding this; they don't know that you haven't made income, so it is up to you to properly report any income on your taxes.

matti58 · ‎02-26-2024

I don't believe Stubhub allows will call sales.

matti58 · ‎02-23-2024

When viewing the event page, be sure the Recommended Tickets filter is turned off. Other than that, I would call Stubhub at 1-866-stubhub.

matti58 · ‎02-23-2024

Call 1-866-stubhub.

matti58 · ‎02-14-2024

I could be wrong, but I don't think Stubhub allows you to sell the hotel portion of the package.

matti58 · ‎01-30-2024

To the best of my knowledge, the VIP features are not transferable.

matti58 · ‎01-24-2024

Yes, this happens to me fairly frequently. No idea how to make it better.

matti58 · ‎01-14-2024

Call 1-866-stubhub or send a DM to TeamStubHub.

matti58 · ‎12-31-2023

When on your laptop, is the "Recommended Tickets" filter turned off?

matti58 · ‎11-21-2023

Thanks Melpik. I guess this entire tax situation confuses me. I report my income to the IRS, regardless of if I get a 1099K or if I meet or don't meet any sales value/sales volume threshold. So I can't see why the date of implementation of the new IRS rules would change anything. I admit that I don't know much about the tax system in general, so maybe there's something glaringly obvious that I'm just not understanding. Thanks again for the link.

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