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jenns413
New User

Sand in my boots

I am trying to sell my sand in my boots tickets. The tickets have not been sent out. How do I transfer the tickets to the purchaser?

3 REPLIES 3
Melpik
Legend

Re: Sand in my boots

Hi @jenns413 

 

Put an in hand date as far out as Stubhub will allow.  When your tickets sell you will be given the buyers name and email.  After you receive the tickets transfer to your buyer.  Then go to your stubhub account and confirm the transfer in your open sales as this lets Stubhub know the transfer has been initiated.

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jenns413
New User

Re: Sand in my boots

Thanks!

Sand in my Boots sends wrist bands for entry. It's not a "paper ticket". How does that transfer work on StubHub?

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Melpik
Legend

Re: Sand in my boots

Hi @jenns413 

 

The wristbands are treated jsut as you would a paper ticket. Do not activate them and mail them to your buyer.  Include any instructions on activating the bands.  Keep a copy of the mailing label and the receipt when you drop off the mailing envelope for your records.

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